Cigna Interview Questions

Updated Mar 23, 2015
Updated Mar 23, 2015
263 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Claims Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cigna.

    Interview Details

    One was a phone interview and and another was a face to face--- both interviewers were pleasant. HR from PA calls first and then a manager from the office calls and schedules. Most people have 3 interviews with the last being a panel interview. This all happens in a two to three week time span.

    Interview Questions
    • There were no difficult questions, the application assessment was the most difficult.   Answer Question
    Negotiation Details
    No negotiation was done.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview was short and just asked scenario questions about how well you work with others and how you handle dissatisfied customers. They did not explain the functions of the job clearly.

    Interview Questions
    • can you describe a time you made an disgruntle customer happy.   View Answer
    Negotiation Details
    There was no negotiation phase
    Accepted Offer
    Positive Experience
  3.  

    Client Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 6+ monthsinterviewed at Cigna.

    Interview Details

    Knowledge of insurance in general. Who you know in Broker / Consultant community. What is your background. Meetings with various team members and upper level managers. Explain your past roles and what you can offer to the team and client base you would assume in the near future.

    Interview Questions
    • Speak to a challenge where you overcame a negative and had a successful outcome.   Answer Question
    Accepted Offer
    Neutral Experience
    Difficult Interview
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  5.  

    Actuarial Director Interview

    Anonymous Employee in Hartford, CT
    Anonymous Employee in Hartford, CT
    Application Details

    I applied online. The process took a dayinterviewed at Cigna in January 2015.

    Interview Details

    Recruiter contacted and setup interview with hiring manager--compensation expectation, reasons why I'm looking to move. What do you know about Cigna? Examples of presentation skills and leadership qualities. Location preferences and willingness to relocate.

    She passed it on to hiring manager. A HR coordinator then scheduled a phone interview with the hiring manager for 30 mins. Focused on communication and presentation skills

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  6.  

    Managed Care Rotational Program Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied through college or university – interviewed at Cigna.

    Interview Details

    I was granted a first round interview through my University on-campus recruiting. It was a 2:1 interview with a general recruitment manager and someone from the specific team I would be on. They first gave me an overview of the position and then questions were pretty typical--walk me through your research experience, etc. The interviewers were very kind but I did notice one making eyes when I messed up some names... All and all, the first round interview was easy but I will admit I was highly underprepared and botched it so that was a bummer.

    Make sure you know the name of the position/where you'd like to be located/what specifically attracts you to Cigna. It seems like they're also really looking for poise.

    Interview Questions
    • Not difficult, but unexpected: They asked me where I would want to be located and I hadn't remembered all the locations...   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    Underwriter Interview

    Anonymous Employee in Franklin, TN
    Anonymous Employee in Franklin, TN
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cigna.

    Interview Details

    Filled out an application online. Was contacted in about a week by phone. Was asked about my availability, why i was interested in the position, and if i was looking for full time work. Was told she would share my information with the hiring manager and would contact me if she wanted to move forward. About a week after that i was contacted to schedule an interview. Note that since the recruiter is not local they will not know exactly how things are at a certain location. I was told to go to the security desk, show my id, and tell them i had an appointment with the underwriting specialist. When i arrived there, there wasn't a security desk and not alot of insight of where to go. I thought i was going to miss the interview but luckily a young lady assisted me with finding my way. The recruiter stated i was going to have two separate interviews with the director and specialist. I ended up having one interview with three managers all together. First they introduced themselves, told their roles and how long they had been with the company. Then asked me to tell them about myself and go through my resume. I was asked questions about excel (what functions ive used), when was a time i had to make decisions as i went along, how would i think decisions are made to determine risks, how did i think they determined risk in an employer setting. Described the position and asked what exactly i felt would give me trouble about the position. Overall, it was a good experience. My interview was today so I'm not sure if i will get an offer or not so I answered no offer. I just wanted to get my review out to fellow interviewers while it was fresh on my mind!

    Interview Questions
    • If I sale a product for $100 and 10% sales tax is included how much would it cost   View Answer
    No Offer
    Positive Experience
    Average Interview
  8.  

    Customer Service Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Cigna.

    Interview Details

    I went online to apply 2weeks later I got a call from HR went to interview got called back for a second. Went to second interview got the job and started 2weeks later after the drug and background check.

    Accepted Offer
    Easy Interview
  9.  

    Medical Records Processor Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Initial interview was through a Temp Service. I was scheduled for interview with temp service within two day. The interview was basic information about the job I would be interviewing with Cigna It took three weeks to get an interview scheduled with Cigna. Arrived early and still had to wait 10 minutes after time of interview. I Interviewed with two people basically giving me the same information about the job as the temp service already gave.

    Interview Questions
    • Asked three situational questions. Very specific including how you handle conflict with coworkers, give example of how you solved a problem in your last job, and give example of good organizational skills you used in the past.   Answer Question
    No Offer
  10.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 2+ monthsinterviewed at Cigna.

    Interview Details

    I had a phone interview which consist of behavioral questions. The HR lady then scheduled me for an interview with two of the hiring managers. The interview was quite easy. I then got a call for a second interview which went quite well. I was offered the job a week later.

    Interview Questions
    Declined Offer
    Easy Interview
  11.  

    Leave Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    this interview is a standard behavioral based interview, they asked a lot of questions that began with, "tell me about a time when..." they were fairly easy questions to answer. And there were two interviewers asking various questions.

    Interview Questions
    Accepted Offer

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2 people found this helpful

 Current Database Administrator Manager in Bloomfield, CT

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