Cintas Service Manager Interview Questions & Reviews
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Updated Dec 6, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Easy” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Cintas Interviews | Sort by |
Service Manager at Cintas
Posted Dec 6, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 2 weeks)
The interview process is very thorough. There was two phone interviews, four face to face interviews, and the final meeting with the VP. Please be advised, the candidate can be eliminated at any point of the process. You must do well on each interview to be considered for the next step in the process. You must also pass a background and drug screening after the offer is made. Cintas is looking for a culture fit, not just a clock "puncher".
Interview Questions
Negotiation Details
I was asked what salary range I was looking for. Make sure that you do research to find out what similar jobs are paying in the area you are applying to.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Cintas
Posted Aug 24, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took 1+ week)
The Cintas Interview process consisted of an initial HR interview, then a face to face interview with the general manager. If you pass both of these, then a face to face or a panel interview with a VP, Division manager, and HR is conducted. If you pass all of these, you MUST conduct a ride along with a service representative for an entire day, followed by another face to face interview with the general manager. All totaled I had Five face to face, ,two phone interviews and a ride along and DID NOT get the job.
Considering the amount of time and money spent by the company, you would think that this level of thoroughness would guarantee you the position.
All interview questions are based on your resume and experience related to the position.
The pay range was 55K-65K with 1 week of vacation offered.
Hours are from 4:00AM until the last service rep gets back, usually 6:00 or 7:00PM.
This company needs to stop wasting the candidates as well as the company associates time and streamline this process to 1 or 2 interviews.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Cintas
Posted Aug 17, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Philadelphia, PA (took 6 weeks)
It is imperative that all interviews begin on the website; regardless of how you obtain info on the position vacancy (ie, networking, word-of-mouth, etc).
The first interview was completed via telephone with the HR rep, as well as my follow-on in-person interview. She was sharp as a tack, and asked the basic screening questions. I was then interviewed by 4 other people (the sales manager, another service manager, and finally the GM) , all in the same day as the initial in-person interview. The spectrum of personality types varied given the positions, the sales manager was very professional and had a pleasant demeanor. The service manager seemed a bit abrasive, but was your typical a-type guy who got the job done. Finally, the GM was extremely pleasant, made me very comfortable during the process, and was informative of the expectations, and follow on procedures for the interview process. The questions asked during the interviews were all "canned", and spoon-fed to the interviewer from a standard file sheet, presumably from the HR dept of corporate.
After this gauntlet, I was scheduled for a ride-along with a driver, that was an all-day event (you are actually paid for this part of the interview process). Essentially, you go out with a driver and see their day-to-day, and interact with customers and whatnot. The guy I rode with was very pleasant, and good at his job. Granted, I have heard that sometimes a candidate is assigned to a lesser performing driver, and this part of the process can be quite frustrating, as you're basically doing this guy's job!
Lastly, I met with the group VP, who basically shot from the hip. He was a pleasant, operations-minded guy, who shared a common work history with myself.
Overall, the interview process was conducted over a 3 week period, then I was given the offer pending a drug screen, credit and criminal record checks.
Interview Questions
Negotiation Details
There wasn't much negotiation; it was my first job out of the military and I didn't know any better. But, since my friend had already had the same position elsewhere, I discovered the offer was virtually the same as the one he had fought for!
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Cintas
Posted Mar 8, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Mason, OH (took a day)
Online application + follow-up calls.
Cintas appears to consist of 2 classes of people, the "sweat-shop" laborer crews, and the elite self-impressed management crew, shacked in "kid-you-not" nepotism, and all the symptoms of a toxic culture. Dress to distress is a way of life. Underlings pretend to be happy and unwrinkled, but show the sickly shine of over-washed permanent-press. Run...run...run while you still can! The rest will follow when the economy improves.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Cintas
Posted Sep 10, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 (took 7+ weeks)
Interviewed with all levels of management through COO (4 levels), all in person (one with both a phone and in person interview). The process is extremely detailed, the company is seeking "culture" fit. Since this was an internal interview process, the process was more detailed than the initial interview for the position I was offered and accepted.
Uncertain whether the interview process level of detail has a true long term benefit given the workforce is majority unskilled to semi-skilled with commensurate education levels.
Perception and experience: Like many places the majority of people are good people. There is a disconnect however, between the companies stated culture/value ideals and what is practiced.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Cintas
Posted Sep 2, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2008 (took 2+ weeks)
Interviewed with 5 people, 3 other Service Manager, the GM, and the Group VP. All the VP did was talk about himself. One of the Service Managers told me that I'd be wining and dining customers, which was a lie. I barely had enough time to use the bathroom. They try to sell you more than you try to sell yourself.
Interview Questions
Negotiation Details
No. I tried and they used their benefits package as their rebuttle.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Cintas
Posted Jun 22, 2010
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Fishersville, VA (took a day)
2 Interviews-one by Human resource which was nothing more than a verification of resume.
Second interview by Service Manager from set of questions, should be easy to handle by anyone with previous manager experience. I did great, interviewer tried to set up 3rd interview with GM but he was busy. Never heard another thing from them until 3 weeks later, an E-Mail rejection letter ?
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Service Manager at Cintas
Posted Nov 12, 2009
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 (took 2 months)
Very lengthy process. Was called by office manager for an informational interview. THe next week I interviewed with the GM of that location, basic behavioral questions. A few weeks later I interviewed with the other service manager at that location. Again, behavioral questions, day in the life, etc. Two weeks later I drove an hour away to interview with another GM for a different location. Finally, three weeks later I had to drive a few hours to interview with the VP and a GM from that town. All interviewers were very professional and easygoing, and each time I was contacted with feedback. After the interview with the VP, an offer was made the same day. It is a very LONG process, but from what I understand that's the policy company-wide. I'm glad the process is over and I look forward to joining the team at Cintas. I will say it is nice to talk to several people to get their view.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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