Cisco Systems India Customer Support Engineer Interview Questions

7 Interview Reviews

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Customer Support Engineer Interview

Accepted Offer
Accepted Offer

Application

I applied online – interviewed at Cisco Systems India.

Interview

great process.. was details , and funful

Interview Questions

Other Interview Reviews for Cisco Systems India

  1.  

    Customer Support Engineer Interview

    Accepted Offer
    Accepted Offer

    Interview

    About 4 rounds of interviews. The first one is telephonic technical. The next two are face to face technical rounds mostly around the basics. The final on is with HR

    Interview Questions

    • This is what cisco brings to your plate. What do you bring to Cisco's?   Answer Question
  2.  

    Customer Support Engineer Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2+ weeksinterviewed at Cisco Systems India (Bangalore (India)) in March 2012.

    Interview

    Following rounds took place :

    1. Telephonic : Introduction to job desicription and employee introduction. - 20 min
    2. Telephonic : Technical screeing : Questions were very basic but you need to have in depth knowldege-2hr
    3. Face to Face : Technical - Asked to choose one topic and then had 15-30 min of tough questions on that one.
    4. Presentation : Got a 24 page technical documentation to read within less than 45 min. I Didn't read all the pages. Then had a Video Conferencing with a panel and gave them the presentation where they put in a lot of questions. - 30-40 min
    5. Technical : Had a Technical round on Video Confrencing with a panel . 10 -20 min
    6. Manager Round . Had Video Conferecing with a Manager. Had some operational question , Personality questions and some managerial questions. 40-50 min
    7. HR Round : Discussion with HR on Compensation and Other benifits : 15 min.

    Then recieved the offer after 7-8 Working days.

    Interview Questions

    • I was asked to troubleshoot a given MGCP senario on a note book.   1 Answer

    Negotiation

    There was very less or infact no scope of negotiation . Compensation offered was good enough.

  3.  

    Customer Support Engineer Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a dayinterviewed at Cisco Systems India (Bangalore (India)) in June 2011.

    Interview

    it was through an employee's referal

    Interview Questions

    • Started with the question of how does traffic moves when we ping from one host to another   Answer Question
    • osi model,nating, acl   Answer Question
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  5.  

    Customer Support Engineer Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 3 daysinterviewed at Cisco Systems India (Bangalore (India)) in February 2010.

    Interview

    It was a good experience over all . They where testing the will to learn and how good you are in interacting with others.

    Interview Questions

  6.  

    Customer Support Engineer Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took a weekinterviewed at Cisco Systems India in December 2009.

    Interview

    There was 1 written and 3 tech interview and 1 senior manager and 1 hr (formality)

    Interview Questions

    • Questions were centred on networking   1 Answer

    Negotiation

    Negotiation depends on experience

  7. Helpful (1)  

    Customer Support Engineer Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 daysinterviewed at Cisco Systems India (Bangalore (India)) in September 2009.

    Interview

    -- First Interview was a telephonic round when i was at home. This was for knowing is had basic knowledge of Networking and Communication Skills.
    -- Second round i was called to bangalore for a written test along with another communications round.
    -- third was a Technical interview
    -- 4th was a manager Interview round.

    Interview Questions

    Negotiation

    i was a fresher when i was getting the offer and the packaged was decent during the initial offer so there was no need to negotiate.
    -- in most of the cases there is no need for negotiation.

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