Cisco Systems India

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Cisco Systems India Customer Support Engineer Interview Questions

7 Interview Reviews

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Customer Support Engineer Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at Cisco Systems India.

Interview Details

great process.. was details , and funful

Interview Questions
Accepted Offer

Other Interview Reviews for Cisco Systems India

  1.  

    Customer Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    About 4 rounds of interviews. The first one is telephonic technical. The next two are face to face technical rounds mostly around the basics. The final on is with HR

    Interview Questions
    • This is what cisco brings to your plate. What do you bring to Cisco's?   Answer Question
    Accepted Offer
  2.  

    Customer Support Engineer Interview

    Anonymous Interview Candidate in Bangalore (India)
    Anonymous Interview Candidate in Bangalore (India)
    Application Details

    I applied through a recruiter. The process took 2+ weeksinterviewed at Cisco Systems India in March 2012.

    Interview Details

    Following rounds took place :

    1. Telephonic : Introduction to job desicription and employee introduction. - 20 min
    2. Telephonic : Technical screeing : Questions were very basic but you need to have in depth knowldege-2hr
    3. Face to Face : Technical - Asked to choose one topic and then had 15-30 min of tough questions on that one.
    4. Presentation : Got a 24 page technical documentation to read within less than 45 min. I Didn't read all the pages. Then had a Video Conferencing with a panel and gave them the presentation where they put in a lot of questions. - 30-40 min
    5. Technical : Had a Technical round on Video Confrencing with a panel . 10 -20 min
    6. Manager Round . Had Video Conferecing with a Manager. Had some operational question , Personality questions and some managerial questions. 40-50 min
    7. HR Round : Discussion with HR on Compensation and Other benifits : 15 min.

    Then recieved the offer after 7-8 Working days.

    Interview Questions
    • I was asked to troubleshoot a given MGCP senario on a note book.   View Answer
    Negotiation Details
    There was very less or infact no scope of negotiation . Compensation offered was good enough.
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Customer Support Engineer Interview

    Anonymous Interview Candidate in Bangalore (India)
    Anonymous Interview Candidate in Bangalore (India)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Cisco Systems India in June 2011.

    Interview Details

    it was through an employee's referal

    Interview Questions
    • Started with the question of how does traffic moves when we ping from one host to another   Answer Question
    • osi model,nating, acl   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Support Engineer Interview

    Anonymous Interview Candidate in Bangalore (India)
    Anonymous Interview Candidate in Bangalore (India)
    Application Details

    The process took 3 daysinterviewed at Cisco Systems India in February 2010.

    Interview Details

    It was a good experience over all . They where testing the will to learn and how good you are in interacting with others.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Customer Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took a weekinterviewed at Cisco Systems India in December 2009.

    Interview Details

    There was 1 written and 3 tech interview and 1 senior manager and 1 hr (formality)

    Interview Questions
    Negotiation Details
    Negotiation depends on experience
    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 1 person found this helpful  

    Customer Support Engineer Interview

    Anonymous Interview Candidate in Bangalore (India)
    Anonymous Interview Candidate in Bangalore (India)
    Application Details

    I applied online. The process took 2 daysinterviewed at Cisco Systems India in September 2009.

    Interview Details

    -- First Interview was a telephonic round when i was at home. This was for knowing is had basic knowledge of Networking and Communication Skills.
    -- Second round i was called to bangalore for a written test along with another communications round.
    -- third was a Technical interview
    -- 4th was a manager Interview round.

    Interview Questions
    Negotiation Details
    i was a fresher when i was getting the offer and the packaged was decent during the initial offer so there was no need to negotiate.
    -- in most of the cases there is no need for negotiation.
    Accepted Offer
    Positive Experience
    Difficult Interview

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