Cisco Systems India
3.7 of 5 436 reviews
www.cisco.com Bangalore, India 5000+ Employees

Cisco Systems India Customer Support Engineer Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

50%
25%
12%

Interview Experience 

80%
20%
0%

Interview Difficulty 

Average Difficulty
7 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Customer Support Engineer Interview

Customer Support Engineer

I applied online and interviewed at Cisco Systems India.

Interview Details – great process.. was details , and funful

Interview Question – when would you resign from Cisco.   Answer Question

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Accepted Offer

Neutral Experience

Customer Support Engineer Interview

Customer Support Engineer

Interviewed at Cisco Systems India

Interview Details – About 4 rounds of interviews. The first one is telephonic technical. The next two are face to face technical rounds mostly around the basics. The final on is with HR

Interview Question – This is what cisco brings to your plate. What do you bring to Cisco's?   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Customer Support Engineer Interview

Customer Support Engineer
Bangalore (India)

I applied online and the process took 2 days - interviewed at Cisco Systems India in September 2009.

Interview Details – -- First Interview was a telephonic round when i was at home. This was for knowing is had basic knowledge of Networking and Communication Skills.
-- Second round i was called to bangalore for a written test along with another communications round.
-- third was a Technical interview
-- 4th was a manager Interview round.

Interview Questions

Negotiation Details – i was a fresher when i was getting the offer and the packaged was decent during the initial offer so there was no need to negotiate.
-- in most of the cases there is no need for negotiation.

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Accepted Offer

Positive Experience

Difficult Interview

Customer Support Engineer Interview

Customer Support Engineer
Bangalore (India)

The process took 3 days - interviewed at Cisco Systems India in February 2010.

Interview Details – It was a good experience over all . They where testing the will to learn and how good you are in interacting with others.

Interview Question – Tell me about your self?   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Customer Support Engineer Interview

Customer Support Engineer
Bangalore (India)

I applied through a recruiter and the process took 2+ weeks - interviewed at Cisco Systems India in March 2012.

Interview Details – Following rounds took place :

1. Telephonic : Introduction to job desicription and employee introduction. - 20 min
2. Telephonic : Technical screeing : Questions were very basic but you need to have in depth knowldege-2hr
3. Face to Face : Technical - Asked to choose one topic and then had 15-30 min of tough questions on that one.
4. Presentation : Got a 24 page technical documentation to read within less than 45 min. I Didn't read all the pages. Then had a Video Conferencing with a panel and gave them the presentation where they put in a lot of questions. - 30-40 min
5. Technical : Had a Technical round on Video Confrencing with a panel . 10 -20 min
6. Manager Round . Had Video Conferecing with a Manager. Had some operational question , Personality questions and some managerial questions. 40-50 min
7. HR Round : Discussion with HR on Compensation and Other benifits : 15 min.

Then recieved the offer after 7-8 Working days.

Interview Question – I was asked to troubleshoot a given MGCP senario on a note book.   View Answer

Negotiation Details – There was very less or infact no scope of negotiation . Compensation offered was good enough.

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No Offer

Neutral Experience

Average Interview

Customer Support Engineer Interview

Customer Support Engineer
Bangalore (India)

I applied through an employee referral and the process took a day - interviewed at Cisco Systems India in June 2011.

Interview Details – it was through an employee's referal

Interview Questions

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Accepted Offer

Positive Experience

Difficult Interview

Customer Support Engineer Interview

Customer Support Engineer

I applied through college or university and the process took 1 week - interviewed at Cisco Systems India in December 2009.

Interview Details – There was 1 written and 3 tech interview and 1 senior manager and 1 hr (formality)

Interview Question – Questions were centred on networking   View Answer

Negotiation Details – Negotiation depends on experience

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Glassdoor is your free inside look at Cisco Systems India Customer Support Engineer interview questions and advice. All 7 interview reviews posted anonymously by Cisco Systems India employees and interview candidates.