Citadel Federal Credit Union Interview Questions

Updated Aug 9, 2015
6 Interview Reviews

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  1.  

    Financial Service Representative Interview

    Anonymous Employee in Exton, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Citadel Federal Credit Union (Exton, PA).

    Interview

    Went through 3 rounds of interviews. Two in one day, if the hr rep likes you they will push you to meet the hiring manager asap. Then almost two weeks later met with the regional manager.

    Interview Questions

    Negotiation

    Didn't need to negotiate they are one of the highest paying financial institutions when it comes to retail.

  2.  

    N/A Interview

    Anonymous Interview Candidate
    Declined Offer
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Citadel Federal Credit Union.

    Interview

    standard interview questions.

    Reasons for Declining

    Better offer for more money and more opportunity to make a career/upward mobility.

  3.  

    Manager Interview

    Anonymous Employee in Exton, PA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Citadel Federal Credit Union (Exton, PA) in January 2012.

    Interview

    Interviewed by HR rep then managers came in shortly after. They asked a few questions and were focused on sales. They seemed like wannabe commercial bankers operating as credit union managers. I should have gone with gut instinct and not accepted

    Interview Questions

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  5.  

    Manager Interview

    Anonymous Employee in Exton, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Citadel Federal Credit Union (Exton, PA) in January 2012.

    Interview

    Very smooth, impressive introduction to the company, beautiful corporate center! I was called by an HR representative and was then invited to interview with management. Two interviews back to back. If they think you are talented you will hear back!

    Interview Questions

    • Pretty standard questions. The only thing unexpected was not being grilled for sales numbers. In my previous life, I felt like I walked around with a scarlet numbner on my forehead which was my sales goal and the higher the number the better chances I had of moving up. They actually want to know about your interpersonal and coaching skills because face it if you are a borderline sociopath who only cares about numbers you have a better chance at TD bank than Citadel. They like to get to know you and your experiences. The questions are not difficult just be honest! Citadel likes a well rounded applicant, someone that is good in operations, coaching and buisness development. Their expectations are very fair. They also do a background check and will not just take anyone off the street because they need help.   Answer Question

    Negotiation

    I accepted what I was offered. It was pretty simple. I gave them the range I wanted and they met my minimum requirements.

  6.  

    Financial Services Representative Interview

    Anonymous Employee in Thorndale, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2+ weeks. I interviewed at Citadel Federal Credit Union (Thorndale, PA) in May 2011.

    Interview

    One on one interview. Counting test. Computer testing. Drug testing. After being hired a member of management took me out to lunch to get to know me better. It was a very personal experience. They no longer take new hires out to lunch.

  7.  

    Account Specialist Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Pretty straight forward. You should be contacted by a HR rep if they are interested in your resume. Then set up an interview with hiring manager.

    Interview Questions

    • Explain a situation where a customer was upset and you helped them.   Answer Question

    Negotiation

    Very straightforward

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