CitiMortgage

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CitiMortgage Interview Questions

Updated Sep 4, 2014
Updated Sep 4, 2014
24 Interview Reviews

Interview Experience

Interview Experience

61%
28%
9%

Getting an Interview

Getting an Interview

58%
14%
11%

Interview Difficulty

2.8
Average

Interview Difficulty

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Average

Easy

Candidate Interview Reviews

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  1.  

    Management Development Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at CitiMortgage.

    Interview Details

    Applied on school's website. Followed by a phone interview and final-round 3 back-to-back interviews. All questions behavior. And for final round, there were 3 different interviewers. Should be prepared to adapt to different styles.

    Interview Questions
    No Offer
    Difficult Interview
  2.  

    Mortgage Customer Service Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6+ weeksinterviewed at CitiMortgage.

    Interview Details

    Submitted application on-line, called several weeks later to schedule interview with hiring manager. Behavioral based interview questions such as, how would you handle a difficult client, your most challenging situation and how you handled the situation. Job offer and salary information communicated by HR via phone call.

    Interview Questions
    Negotiation Details
    HR agent made it clear there was no negotiation. Take it or leave it.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Loss Mitigation Specialist II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at CitiMortgage.

    Interview Details

    The interview was pretty laid back. I was interviewed by a Unit Manager (UM) and a Team Lead (TL). Both were very nice and created a comfortable environment. Questions were typical "Tell me a time when..." and "How did you handle...." and were asked in a way that was almost like mandatory but more wanting to get a feel for how you interact.

    Interview Questions
    • The toughest question always seems to be asked at any interview, but I have a difficult time answering why they should hire me. I'm very humble and don't like to "toot my own horn".   View Answer
    Negotiation Details
    Salary was not discussed at the interview, aside from being informed of a shift differential for nights and weekends, but the (UM) said he was going to call HR and let them know he wants to hire me.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at CitiMortgage.

    Interview Details

    Had 6 cancelled interviews, then the job was discontinued due to a hiring freeze. People were nice though.

    Interview Questions
    • First interview I wasn't asked any questions, I was to provide a summary of my experience over the years I have been with Citi. Second interview didn't ask any unexpected questions.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at CitiMortgage.

    Interview Details

    Best to know someone already employed. Interviews are relaxed and not formally structures.

    Interview Questions
    • Is it difficult to be enthusiastic about your current position.   Answer Question
    Negotiation Details
    I didn't have an opportunity to negotiate.
    Accepted Offer
  7.  

    Bankruptcy Specialist Interview

    Anonymous Interview Candidate in Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied online. The process took a weekinterviewed at CitiMortgage.

    Interview Details

    Hiring process was very smooth. I interviewed with two managers(that's company policy) and they took turns in asking very relevant questions. If you read up on Bankruptcy procedures online, you should be able to sail through the interview. Please keep in mind that this was over 8 years ago, but I believe the current process is still very similar.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Mortgage Loan Processor Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Anonymous Interview Candidate in Ann Arbor, MI
    Application Details

    I applied online. The process took 2 weeksinterviewed at CitiMortgage in July 2012.

    Interview Details

    Applied online. Interviewed once, never heard anything for weeks. Applied many more times online. Called HR daily. Finally got another interview. Interviewed by who would become my current manager. Offered position 6 days after interview. Later found out the individual from my first interview no longer works for the company

    Interview Questions
    Negotiation Details
    Initial offer was more than I was expecting, no negotiating needed, I gladly accepted. They did offer to give me time to consider their offer. I've heard others did negotiate a slightly higher pay.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Processor Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 2 weeksinterviewed at CitiMortgage in February 2012.

    Interview Details

    call and set up a phone interview, they contact you a week later to set up an in person interview which is conducted in a large auditorium with many other candidates

    Interview Questions
    • all generic interview questions, why mortgage, do you have experience tell me about a time when.... they ask your salary range   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  10.  

    Sales Assistant Interview

    Anonymous Interview Candidate in O'Fallon, MO
    Anonymous Interview Candidate in O'Fallon, MO
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at CitiMortgage in June 2011.

    Interview Details

    I first was referred by a friend. Then I applied online. They have an HR firm that did part of the hiring process. So, I had a phone interview with the HR company, then I had another interview with the sector I was going to work with.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Competitive Intelligence Intern Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Anonymous Interview Candidate in Saint Louis, MO
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at CitiMortgage in April 2011.

    Interview Details

    Walk through resume. Why CitiMortgage? Why marketing? a couple of some behavioral questions.

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview

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