Citizens Bank Interview Questions

Updated Apr 13, 2015
108 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Branch Manager Interview

    Anonymous Employee in Philadelphia, PA
    Declined Offer
    Positive Experience
    Difficult Interview
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    The process took a weekinterviewed at Citizens Bank (Philadelphia, PA) in January 2012.

    Interview

    3 step interview process

    Interview Questions

    • Describe your worst branch management experience?   1 Answer
  2. Helpful (1)  

    In Store Banker Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Difficult Interview
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Citizens Bank.

    Interview

    Applied online, including a math test. Was contacted by an HR recruiter by phone and had a phone interview. Was called a week later to schedule an interview with the Regional Manager. This interview included "aisle time" where I went into the aisles of the grocery store with the Regional Manager and Branch Manager and had to attempt to sell something to the shoppers. After interviewing with the Regional Manager, I was contacted by the HR recruiter with an offer.

    Interview Questions

    • The regional manager and branch manager went into the aisles of the grocery store with me and observed my interactions and sales attempts with shoppers.   Answer Question
  3.  

    Lean Change Agent Interview

    Anonymous Employee in Providence, RI
    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 1+ weekinterviewed at Citizens Bank (Providence, RI) in December 2012.

    Interview

    Internal candidate so it may be slightly different for external candidates but there was a posting and interaction with a HR representative prior to the interview which was not an interview at all it was a large and difficult analysis type question that took about an hour, no calculator and no help from the interviewer

    Interview Questions

    • the entire problem was awkward and caught me off guard   Answer Question
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  5. Helpful (1)  

    Teller Interview

    Anonymous Employee in Columbus, OH
    Declined Offer
    Neutral Experience
    Difficult Interview
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took a dayinterviewed at Citizens Bank (Columbus, OH) in December 2008.

    Interview

    Recruiter very rude. Invited me to fill out additional information on site. I didn't bother. I wouldn't waste my time with them.

    Interview Questions

    • That is all you made at a previous employer?   1 Answer

    Reasons for Declining

    Extremely rude. They called me. I didn't call them.

  6.  

    Banker Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Citizens Bank (Ann Arbor, MI) in July 2007.

    Interview

    First you must take an online assessment, if you fail, you cannot move forward with the interviewing process. If you pass, you will receive a phone call and do a phone interview. If you pass that, you can have a one on one interview with a branch manager, and ultimately, if they like you, your hired.

    Interview Questions

    • Having no Banking experience, why do you think you are eligible for this position?   Answer Question
  7. Helpful (1)  

    Vice President Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. The process took 6+ weeksinterviewed at Citizens Bank (Chicago, IL) in October 2009.

    Interview

    Interview process took longer than I expected - approximately 4-6 weeks. There was a total of 3 steps in the interview process consisting of an initial screening interview with HR and then three separate interview dates with various levels within the organization. The people and work culture were a positive.

    Interview Questions

    • How does your background and experience compensate for your lack of experience in this particular industry?   Answer Question

    Negotiation

    I was able to negotiate modestly on salary

  8. Helpful (1)  

    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2+ monthsinterviewed at Citizens Bank in November 2009.

    Interview

    Interview process went on and on. They seemed very unorganized, unprofessional and unable to get any thing put together in a timely fashion. Initially had several phone converations with recruiter. A week or so late, I had a 1 hour call with HR. This was a very difficult interview. She asked many questions seemingly from a script. Next step was for her to talk with hiring manager. I did not hear back after two plus weeks so thought that I was out of the running.
    The finally called the recruiter back and scheduled a second phone interview with someone that would be a peer. Interview went well as he know what he was looking for and asked consise questions. Another week and a half go by. A third phone interview with another potential peer. Again interview went well. In this interview, she mentioned that alot of reorg just finished and that things were disorganized. She was not as knowledgeable as the previous interviewer. At the end it felt like I was interviewing her.
    The hiring manager only had 2 times that he could meet on two days notice. I could not meet at either of these times. I offered to make myself available at night or the weekend and many other times to get on his schedule. In talking wth the recruiter he said that they are notorious for a very long interview process. Recruiter told me that I was the only candidate to make it to this stage in the interview process. He would try to get on the "very busy" hiring managers calendar. Another week goes by. After about 10 weeks, I accept a position with another company as I got tired of the long drawn out process.

    Interview Questions

    • When and how do you put together a risk plan?   Answer Question
    • Talk about your experience in dealing with difficult project stakeholder.   Answer Question
  9.  

    Sales Assistant Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Neutral Experience
    Difficult Interview
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Citizens Bank (Chicago, IL) in March 2008.

    Interview

    received notice-----------doing various tests( personality, iq, skill, vocabulary, maths)--------phone invterview----interview----------notice of hire

    Interview Questions

    • what professional experience did you have full-fill the requirement of this position.   Answer Question

    Negotiation

    its entry level job, i didn't nogotiate

  10. Helpful (1)  

    Project Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a staffing agency. The process took a dayinterviewed at Citizens Bank in May 2008.

    Interview

    Be prepared well

    Interview Questions

    Negotiation

    Negotiation was with the staffing agency

  11.  

    Banker Interview

    Anonymous Interview Candidate in Detroit, MI
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 3 weeksinterviewed at Citizens Bank (Detroit, MI) in December 2009.

    Interview

    I originally applied online and during that process you have to take a series of test for math and such. I interviewed with 4 Branch Managers in One on Ones and then one interview with 3 Branch Managers. My advice would be to always dress for the job of the person that is interviewing you and prepare yourself by studying the company and some important things with their company and industry.

    Interview Questions

    Negotiation

    I was unable to negotiate, but I stated my concern and they did ask my desired pay and made an offer close to it.

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