Citizens Bank

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Citizens Bank Personal Banker Interview Questions

11 Interview Reviews

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Personal Banker Interview

Anonymous Interview Candidate in Middletown, CT
Anonymous Interview Candidate in Middletown, CT
Application Details

I applied through an employee referral. The process took 1+ weekinterviewed at Citizens Bank.

Interview Details

Had one interview with the BM and ABM. BM called back and told me next steps to follow with human resources. Process was easy. Overall process took approx 10 days. Salary was told to me and growth was discussed at interview, though it never happened during my career with this company. Looking back I feel that I was fooled during the interview to what the job was really like.

Interview Questions
  • What experience do you have with being turned down in sales.   Answer Question
Negotiation Details
They told me the pay and I couldn't neg because I didn't have previous banking experience
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Citizens Bank

  1.  

    Personal Banker Interview

    Anonymous Employee in Pittsburgh, PA
    Anonymous Employee in Pittsburgh, PA
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Citizens Bank.

    Interview Details

    I initially applied online through an employee referral, and had to complete the banker assessment. I passed that one but it has been two weeks and I have not heard anything from them, even though I have an undergrad degree in finance. I am sure what to do now wait or just call them.

    Interview Questions
    No Offer
  2.  

    Personal Banker Interview

    Anonymous Employee in Boston, MA
    Anonymous Employee in Boston, MA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Citizens Bank in July 2013.

    Interview Details

    Three interviews. The first was a half hour over the phone with an HR pre-screen individual. Met with branch manager and regional VP over the course of the next three weeks. Received offer on 4th week which was pretty good but had already taken a job with TD

    Interview Questions
    • A couple of situational questions: How would you handle an irate customer? What would you do if you knew a fellow employee was breaking a rule repeatedly?   Answer Question
    Reasons for Declining

    Had accepted another offer

    Declined Offer
    Positive Experience
    Average Interview
  3.  

    Personal Banker Interview

    Anonymous Interview Candidate in Buffalo, NY
    Anonymous Interview Candidate in Buffalo, NY
    Application Details

    I applied online. The process took 1+ weekinterviewed at Citizens Bank in July 2013.

    Interview Details

    I initially applied online, and had to complete the banker assessment, as well as fill out a traditional application, based off my resume, which I had uploaded. I was called the next morning by the HR recruiter for my area, and was asked to schedule a phone interview for later that week. I had the phone interview, which lasted about 30 minutes, and included the recruiter telling me a lot about the position and company in general. I was told that the branch manager would call after the weekend to set up an in person interview, and was surprised when he called later that day. I set the interview at the branch up for the following monday, had that intervew and was contacted later that same day to schedule the interview with the regional manager. After everything, I was contacted the same day as my final interview to be offered the position, pending results of my background check and employment verification. VERY quick moving, now just waiting for the okay to give my notice at my current job!

    Interview Questions
    Negotiation Details
    I was offered more than I asked, so was not prepared to negotiate.
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5. 1 person found this helpful  

    Personal Banker Interview

    Anonymous Employee in Chicago, IL
    Anonymous Employee in Chicago, IL
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Citizens Bank in November 2010.

    Interview Details

    Applied online then walk in with resume on hand to the branch got interview the next day

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  6. 1 person found this helpful  

    Personal Banker Interview

    Anonymous Interview Candidate in Staten Island, NY
    Anonymous Interview Candidate in Staten Island, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Citizens Bank in November 2010.

    Interview Details

    I applied online, then had a pretty standard phone interview. Passed that then went in for a one on one. When I arrived at the branch (it was an in-store) the employees seemed pretty tight and viewed me as a threat (When i worked there it took a view months to get adjusted) The interview was standard, then I went out and did some sales pitches to prove i could do them. I got the job offer, but the background check took about 6 weeks, and they had to push my start date back.

    Interview Questions
    • Why would you like to work at citizens bank?   View Answer
    Negotiation Details
    No I was not
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Citizens Bank in June 2010.

    Interview Details

    recruiter was very nice and easy to get ahold of

    Accepted Offer
    Positive Experience
    Difficult Interview
  8. 1 person found this helpful  

    Personal Banker Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    Anonymous Interview Candidate in Pittsburgh, PA
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Citizens Bank in January 2010.

    Interview Details

    hired as a part time teller

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Citizens Bank in October 2009.

    Interview Details

    HR phone interview, branch interview

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 2 people found this helpful  

    Personal Banker Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Anonymous Interview Candidate in Philadelphia, PA
    Application Details

    I applied online. The process took 2 daysinterviewed at Citizens Bank in May 2009.

    Interview Details

    The interview process is first through phone interview and if you pass that you will receive an appointment to do a one to one interview.

    Interview Questions
    • What was a time and where you did something out of the ordinary to satisfy a customer?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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