I applied online and the process took 4+ weeks - interviewed at Citizens Financial Group in July 2013.
Interview Details – Three interviews. The first was a half hour over the phone with an HR pre-screen individual. Met with branch manager and regional VP over the course of the next three weeks. Received offer on 4th week which was pretty good but had already taken a job with TD
Interview Question – A couple of situational questions: How would you handle an irate customer? What would you do if you knew a fellow employee was breaking a rule repeatedly? Answer Question
Reason for Declining – Had accepted another offer
I applied through an employee referral and the process took 2 weeks - interviewed at Citizens Financial Group.
Interview Details – I initially applied online through an employee referral, and had to complete the banker assessment. I passed that one but it has been two weeks and I have not heard anything from them, even though I have an undergrad degree in finance. I am sure what to do now wait or just call them.
Interview Question – Tell me your weakness? Answer Question
I applied online and the process took 3 months - interviewed at Citizens Financial Group in June 2010.
Interview Details – recruiter was very nice and easy to get ahold of
I applied online and the process took 2 months - interviewed at Citizens Financial Group in October 2009.
Interview Details – HR phone interview, branch interview
Interview Question – a situation where you have to bend the rules Answer Question
I applied online and the process took 1+ week - interviewed at Citizens Financial Group in July 2013.
Interview Details – I initially applied online, and had to complete the banker assessment, as well as fill out a traditional application, based off my resume, which I had uploaded. I was called the next morning by the HR recruiter for my area, and was asked to schedule a phone interview for later that week. I had the phone interview, which lasted about 30 minutes, and included the recruiter telling me a lot about the position and company in general. I was told that the branch manager would call after the weekend to set up an in person interview, and was surprised when he called later that day. I set the interview at the branch up for the following monday, had that intervew and was contacted later that same day to schedule the interview with the regional manager. After everything, I was contacted the same day as my final interview to be offered the position, pending results of my background check and employment verification. VERY quick moving, now just waiting for the okay to give my notice at my current job!
Interview Question – Describe how you overcome objections? Answer Question
Negotiation Details – I was offered more than I asked, so was not prepared to negotiate.
I applied online and the process took 4+ weeks - interviewed at Citizens Financial Group in November 2010.
Interview Details – I applied online, then had a pretty standard phone interview. Passed that then went in for a one on one. When I arrived at the branch (it was an in-store) the employees seemed pretty tight and viewed me as a threat (When i worked there it took a view months to get adjusted) The interview was standard, then I went out and did some sales pitches to prove i could do them. I got the job offer, but the background check took about 6 weeks, and they had to push my start date back.
Interview Question – Why would you like to work at citizens bank? View Answer
Negotiation Details – No I was not
I applied online and the process took 2 days - interviewed at Citizens Financial Group in May 2009.
Interview Details – The interview process is first through phone interview and if you pass that you will receive an appointment to do a one to one interview.
Interview Question – What was a time and where you did something out of the ordinary to satisfy a customer? Answer Question
I applied online and the process took 2+ weeks - interviewed at Citizens Financial Group in November 2010.
Interview Details – Applied online then walk in with resume on hand to the branch got interview the next day
Interview Question – what do you see yourself in 2 years Answer Question
The process took 3 weeks - interviewed at Citizens Financial Group in April 2008.
Interview Details – The online application process included a Teller Assesment, to see if the applicant has the ability to conduct teller transactions accurately. There was then the phone interview with the recruiter, the interview with the branch manager, then the interview with the regional manager. The recruiter promised things she simply could not deliver; i.e. placement in a position, and pay higher than what was available. When mentioning this in both the Branch manager and Regional manager interviews, neither one had any idea why the recruiter may have promised this.
Interview Question – Name a time you weren't exactly truthful. What did you do, did you fix it, and how did you feel about it? Answer Question
Negotiation Details – Whatever the salary requirements of the applicant are, they will undercut by 20 to 30%. When the applicant declines, they tend to call back a few days later with a 5% increase, and stories of quick advancement and raises within a year. Raises seem to be minimal if at all existent, and advancement is elusive.
About Citizens Bank Citizens Bank is a division of RBS Citizens, N.A., operating its seven-state branch network in Connecticut, Delaware, Massachusetts, New Hampshire, New York, Rhode Island and Vermont. It has… — Full Overview
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