Glassdoor is your free inside look at Citizens Financial Group Teller interview questions and advice. All 8 interview reviews posted anonymously by Citizens Financial Group employees and interview candidates.
Accepted Offer – Reviewed Apr 5, 2013
Interview Details – phone interview. Most are behavior questions, such as strength and weakness. One or two technical questions, but they are relatively easy as well. Don't be nervous and just be yourself, and I am sure you will be fine. Interview is completely based on your resume. So know your resume very very well!! And best of luck to you!!
No Offer – Interviewed in Hinsdale, IL Jul 2011 – Reviewed Jul 29, 2011
Interview Details – I got a call from a recruiter and was told that she wanted to interview me. She interviews me on the phone and it took about 20 mins. Just general questions about me and why I wanna be a teller. She called me back to set up a in person interview. The hr dept contacted me for an in person interview with the branch manager. I was scheduled and went in a few days later. The branch manager was very professional but made me feel very comfortable and asked me just general questions about me. After I interviewed with him I also interviewed with his Teller manager. She was also very nice and made me feel comfortable. I just had my interview today so I don't know if they will call. I'm wishing for the best. Fingers crossed.
Interview Questions
Accepted Offer – Interviewed in Philadelphia, PA Sep 2009 – Reviewed Jun 29, 2010
Interview Details – There was an initial phone screening that lasted about 10 minutes. After speaking about why I wanted to pursue the career and my past job experiences, etc., I was invited to a one on one interview a couple of days later. The interview then was downtown and lasted about 20 minutes, mostly talking about what was expected of me and my goals and aspirations in the banking industry.
Interview Question – Describe an example of a problem that occured at your previous job and how you managed to remedy the issue. Answer Question
Accepted Offer – Interviewed in Newark, DE Jun 2008 – Reviewed Jun 14, 2010
Interview Details – The hiring process was very quick because the bank if always short staffed since the turnover rate is so high. The interview was very long and drawn out but consisted of your normal questions, like give me an example of customer that was upset and how did you solve the problem.
Interview Question – What is one thing that you think you could improve about yourself? Answer Question
No Offer – Interviewed in Lake Wales, FL Jun 2010 – Reviewed Jun 10, 2010
Interview Details – I contacted the Human Resources email and she responded to me within an hour. I went for an interview with her within 3 days and she had me fill out an application. She told me she would speak with her branch manager and would step up another interview for the following day. I have not heard anything back yet. I really hope that all the reviews I read arent as bad as they are told. She told me that it was full time and that I would be able to move up quickly. I am worried now!!!
Interview Question – Why do you want to work here? View Answer
Accepted Offer – Interviewed in Portage, MI Jan 2008 – Reviewed Jun 4, 2010
Interview Details – I interviewed with a great branch Manager so she was very friendly, interesting and made me feel confident and comfortable about the job.
Interview Questions
Negotiation Details – This was among one of my first jobs so I did not try to negotiate.
Declined Offer – Interviewed in Columbus, OH Dec 2008 – Reviewed Aug 29, 2009
Interview Details – Recruiter very rude. Invited me to fill out additional information on site. I didn't bother. I wouldn't waste my time with them.
Interview Question – That is all you made at a previous employer? View Answer
Reason for Declining – Extremely rude. They called me. I didn't call them.
Accepted Offer – Interviewed in Apr 2010 – Reviewed Jan 29, 2011
Interview Details – First a phone interview. Basic questions about skills, responsibility, detail-oriented abilities. Past work experience. I was referred by a high-up employee so they were probably kinder than usual
Interview Question – What is your weakness? Answer Question
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We’re Citizens, in every sense of the word. It’s our belief that a good bank is made up of good citizens. That’s why it’s always our goal to be involved in the community, give back and do what’s right. It all adds up… — Full Overview
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