Citizens Interview Questions

Updated Mar 24, 2015
7 Interview Reviews

Interview Experience

Interview Experience

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28%
28%

Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Teller Interview

    Anonymous Employee in Plymouth, MA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a weekinterviewed at Citizens (Plymouth, MA) in January 2015.

    Interview

    Very short and precise and to the point. Seemed like they put more emphasis on your resume than getting to know you in person. Interview process seemed very tense and uncomfortable.

    Interview Questions

    • How do you deal with someone in a team that's not pulling their weight.   Answer Question
  2.  

    Customer Services Representative for Policy Services Interview

    Anonymous Interview Candidate in Austin, TX
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter – interviewed at Citizens (Austin, TX).

    Interview

    You take a test. Basic math and psychological test. After you finish with the test you have an interview with the HR director. If you didn't pass the test then you won't get an interview.

    Interview Questions

    • They pretty much ask about your professional experience.   Answer Question

    Negotiation

    No negotiation.

  3.  

    Loan Officer Interview

    Anonymous Interview Candidate in Norristown, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took a weekinterviewed at Citizens (Norristown, PA) in February 2011.

    Interview

    Short, was asked a few behavioral questions and was offered the position one week later. I had met the manager while working for a different company and Citizens became a client. After working together over a year, he mentioned that there was an opening the mortgage department and invited me to interview.

    Interview Questions

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  5.  

    Communications Interview

    Anonymous Interview Candidate in Cranston, RI
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Citizens (Cranston, RI) in January 2011.

    Interview

    Recruiter was really nice and engaging... Passed me to hiring manager quickly and then I had 3 more leaders to interview with. Hiring manager gave me feedback along the way, which was great. Offer was made after 3 weeks and flexibility around start date was great!

    Interview Questions

    Negotiation

    No negotiation.

  6.  

    Lean Change Agent Interview

    Anonymous Employee in Cranston, RI
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 4 weeksinterviewed at Citizens (Cranston, RI) in December 2010.

    Interview

    I was called by the HR Recruiter, Consultant to interview with the Senior Executive. The day I arrived I was greeted by the Unit Trainer and told that, 'ha', you think you are interviewing with this manager, but instead you are going to perform a lean case study. The recruiter did not prepare me, I was embarrassed, humiliated and at that moment resolved to attempt this challenge. I went through the motions, while inside feeling quite miserable. My professional judgement is that they were really testing how quickly I could react to a situation and if I was poised to their culture. I knew immediately after leaving I did not want to work with them; they were less than honest with me and this did not resonate well with me nor the culture I would like to see myself in. And bye the way it took several weeks to receive any feedback.

    Interview Questions

    • The case study was specific to resolving workflow problems at a call center.   Answer Question
    • You needed to mentally calculate the math questions.   Answer Question
  7.  

    Banker Interview

    Anonymous Employee in Nashua, NH
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Citizens (Nashua, NH) in August 2008.

    Interview

    Typical interveiw

    Interview Questions

    • Wher would you like to be in 5 years?   1 Answer
  8.  

    Banker Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 dayinterviewed at Citizens in September 2009.

    Interview

    The interview was one on one with the manager of the bank. Very informal, although it did take about an hour. The questions were basically based around "Why I wanted to be a banker?", along with general questions about my experience, both academically and in the work place. I was offered the job at the end of the interview.

    Interview Questions

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