Citizens Interview Questions

Updated Mar 24, 2015
Updated Mar 24, 2015
7 Interview Reviews

Interview Experience

Interview Experience

42%
28%
28%

Getting an Interview

Getting an Interview

43%
30%
13%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Teller Interview

    Anonymous Employee in Plymouth, MA
    Anonymous Employee in Plymouth, MA
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at Citizens in January 2015.

    Interview Details

    Very short and precise and to the point. Seemed like they put more emphasis on your resume than getting to know you in person. Interview process seemed very tense and uncomfortable.

    Interview Questions
    • How do you deal with someone in a team that's not pulling their weight.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Customer Services Representative for Policy Services Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through a recruiter – interviewed at Citizens.

    Interview Details

    You take a test. Basic math and psychological test. After you finish with the test you have an interview with the HR director. If you didn't pass the test then you won't get an interview.

    Interview Questions
    • They pretty much ask about your professional experience.   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Loan Officer Interview

    Anonymous Interview Candidate in Norristown, PA
    Anonymous Interview Candidate in Norristown, PA
    Application Details

    I applied through other source. The process took a weekinterviewed at Citizens in February 2011.

    Interview Details

    Short, was asked a few behavioral questions and was offered the position one week later. I had met the manager while working for a different company and Citizens became a client. After working together over a year, he mentioned that there was an opening the mortgage department and invited me to interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Communications Interview

    Anonymous Interview Candidate in Cranston, RI
    Anonymous Interview Candidate in Cranston, RI
    Application Details

    I applied online. The process took 3 weeksinterviewed at Citizens in January 2011.

    Interview Details

    Recruiter was really nice and engaging... Passed me to hiring manager quickly and then I had 3 more leaders to interview with. Hiring manager gave me feedback along the way, which was great. Offer was made after 3 weeks and flexibility around start date was great!

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Lean Change Agent Interview

    Anonymous Employee in Cranston, RI
    Anonymous Employee in Cranston, RI
    Application Details

    The process took 4 weeksinterviewed at Citizens in December 2010.

    Interview Details

    I was called by the HR Recruiter, Consultant to interview with the Senior Executive. The day I arrived I was greeted by the Unit Trainer and told that, 'ha', you think you are interviewing with this manager, but instead you are going to perform a lean case study.

    The recruiter did not prepare me, I was embarrassed, humiliated and at that moment resolved to attempt this challenge. I went through the motions, while inside feeling quite miserable. My professional judgement is that they were really testing how quickly I could react to a situation and if I was poised to their culture.

    I knew immediately after leaving I did not want to work with them; they were less than honest with me
     and this did not resonate well with me nor the culture I would like to see myself in.

    And bye the way it took several weeks to receive any feedback.

    Interview Questions
    • The case study was specific to resolving workflow problems at a call center.   Answer Question
    • You needed to mentally calculate the math questions.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  7.  

    Banker Interview

    Anonymous Employee in Nashua, NH
    Anonymous Employee in Nashua, NH
    Application Details

    I applied online. The process took 1+ weekinterviewed at Citizens in August 2008.

    Interview Details

    Typical interveiw

    Interview Questions
    Declined Offer
    Neutral Experience
    Easy Interview
  8.  

    Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at Citizens in September 2009.

    Interview Details

    The interview was one on one with the manager of the bank. Very informal, although it did take about an hour. The questions were basically based around "Why I wanted to be a banker?", along with general questions about my experience, both academically and in the work place. I was offered the job at the end of the interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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