Citrix Systems Technical Support Engineer Interview Questions & Reviews
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Updated May 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings 
“Average” Interview
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Interview Experience [?] Based on 2 ratings
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Technical Support Engineer at Citrix Systems
Posted May 8, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Bangalore (India) (took 1 week)
I got a call from a external recruitment agency. They described the role and asked for my interest. Once I informed them that i was interested in the role, they sent me a detailed job profile over email. I had a few clarification to be made, post which they scheduled my first round of interview. It was a technical interview and was scheduled at thier Bangalore MG Road Office. The interviewer did not appear impressive from either an appearance standpoint or from a communication standpoint. However, his technical knowledge was really good and hence the questions asked were fairly smart and complex. The interview went on for about an hour and they focused on my strengths and tried to probe more on those areas. There was no rush to finish the interview and they did not subject me to much of stress during the interview. The interviewer was very encouraging and was letting me take my own time to answer his questions. There were 2-3 technical rounds after that all of them were very well managed and covered different technical areas and the depth kept on increasing with every interview. Post this I had a Manager Round, followed by a Director Round. The manager round lasted for about 30 minutes and they were trying to understand what my previous role and experiences were like. They also focused on my career aspirations and expectations. Was done more like a discussion rather than an interview. The Director round more so seemed like a formality and was done in 10 mins. Everyone seemed to dressed in casuals and the work culture looked very relaxed. There was nothing formal about the place or people out there and this seemed to be the same across all levels. THis sent out a very positive and nice feeler about the place. Overall, the interviews went on well and i was happy with the interview process. I was offered the role within 1 week of the initial interview
Interview Questions
Negotiation Details
The offer they made was not upto my satisfaction. This was despite the fact that i had made my expectations very clear at the very beginning of the interview process and then during the manager round. Then i had to negotiate a few times to get it close where i wanted it to be. I heard the same from everyone that i spoke to. They offer and then wait for the candidate to negotiate, which i feel is not the best approach for a company of this stature.
Other Details
I got the interview through a Staffing Agency and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at Citrix Systems
Posted Sep 28, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Dublin, County Dublin (Ireland) (took 2 weeks)
got informed that citrix was hiring during a career show. been advised by rep to send cv via email, which I did. response was prompt: advised that my CV is under consideration.
a week later, I got a call from them, it was a phone interview without prior notice. looks like i did well , so they invited me to take the technical test.
was not sure what to expect, so I didnt prepare well.
I found the working place relaxed , lovely recruiter who made me feel at ease.
he explained to me that they are looking for fresh graduates as the company is expanding , and now in position to train ppl. he told me that this test is similar to what they would give an experience engineer. the test is two folds: first part is technical, the other is logical. I have been told for a graduate, the second half weighs more than the first in marking.
i felt happy about the experience , even though I didnt do well in the linux part of the test, and ran out of time.
I was informed the following week that they wont continue with me.....
if someone told me what am gonna tell you know , I would have probably passed. so here it goes..
you don't need to be an engineer.
you don't need to be overly clever
if you have never played with base system and the network internals of both linux and windows, don't bother applying.
if you didn't do programming , and don't understand how those interact with OS, don't bother applying
as far as OSs are concerned, concentrate on the technologies common between them.
search for Quick Reference Cards for c, c++, linux (not sure if you can find one for windows). mastering those increases your chance of doing well in the tech part of the test.
as for the logical part, it was pure algebra which you should have mastered during high school.. bring a calculator. and just for sake of preparedness, try your hand on some before the exam.
Interview Questions
garden became 100% full in day 100
in what day was the garden 50% full?
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
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