Cloud 10 Corporation Interview Questions

Updated Aug 24, 2015
10 Interview Reviews

Interview Experience

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  1.  

    At Home Professional Tech Support Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Cloud 10 Corporation (Denver, CO).

    Interview

    The interviews were done by telephone, and they asked standard interview questions, such as how I handled a challenging situation and how I handled a dissatisfied customer. After I had answered their questions satisfactorily, they told me about the project, the hours, and the pay, and I was offered the position. I accepted and began training a couple of weeks later.

    Interview Questions

    • What is a challenging situation you experienced, and how did you handle the challenge? (This isn't verbatim--the interview took place over five years ago.)   Answer Question
  2.  

    Work At Home Tech Agent Interview

    Anonymous Employee in Phoneton, OH
    Accepted Offer

    Application

    I applied online. The process took 4+ weeks. I interviewed at Cloud 10 Corporation (Phoneton, OH).

    Interview

    Applied online , did assessment. Got a call asking if I ever worked in tech support said yes. That was basically all. Got an email with training details. There was nothing difficult about the process of going the job

    Interview Questions

    Negotiation

    There was no negotiation.

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Aurora, CO
    No Offer
    Negative Experience

    Application

    I applied online. I interviewed at Cloud 10 Corporation (Aurora, CO) in March 2013.

    Interview

    I was sent an email to schedule a phone interview. I scheduled interview and no one ever called. No one cancelled the interview. For a company that expects great customer service they sure don't give great customer service I sent email to HR person that had sent me the emails to schedule and never received an answer

    Interview Questions

    • there were no questions. No one called to do interview   Answer Question
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  5.  

    At Home Professional Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Cloud 10 Corporation (Atlanta, GA) in January 2013.

    Interview

    Interview was done by phone. Just you basic questions regarding customer service experience. Was offered a position within days

    Negotiation

    no negotiations- accept or not

  6.  

    Customer Service Representative Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I interviewed at Cloud 10 Corporation (Houston, TX) in June 2012.

    Interview

    Took an interview test over the phone which required you to be able to listen and search for details and type it in

    Interview Questions

    • Where did you work before?   1 Answer
  7.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Cloud 10 Corporation in December 2008.

    Interview

    A phone call and was asked to go to 5 different web sites, one was cloud 10's web site, then I was instructed to find out who the CEO was where the local office was located. Then I had to do a search on Google. I had to put my computer through tests at PC PitStop. Then I was given an offer.

    Interview Questions

    Negotiation

    There eas none

  8.  

    At Home Professional Tech Support Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Cloud 10 Corporation (Denver, CO) in October 2008.

    Interview

    The hiring process was easy. You apply and fill out tax information and have your I-9 notarized and mailed back to the, Training was done virtually through Webex in a class of about 33 people.

    Interview Questions

    • There were no unexpected questions,   1 Answer
  9.  

    Customer Service Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Cloud 10 Corporation in April 2012.

    Interview

    I had a interview with Cloud10 Corp, working with Transcom. The Interviewer was very nice. Asked about my experiences, she gave me detail of job and requirments. I had to follow a few instructions on the computer with a blank word doc. two browser pages, then email it to her

    Interview Questions

    • How to handle a Frustrated Customer?   1 Answer
    • Why would I be a good Canadiate for Transcom as an Employee?   Answer Question
  10.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Cloud 10 Corporation in December 2011.

    Interview

    As this is an at-home job, all interviews were done via telephone. There were two portions to the interview, the first where I was asked typical questions such as "tell me about a time when you dealt with a difficult customer, and how you handled them?" and also I was given tasks to do involving typing in a word document and some things with webpages - I think to show that I was capable of multi-tasking, and a second interview where she described more about the job and asked a few more questions, and then at the end she offered me the position.

    Interview Questions

    • Tell me about a time when you had a difficult customer and how did you handle the situation?   Answer Question

    Negotiation

    There was no negotiation.

  11.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at Cloud 10 Corporation in August 2009.

    Interview

    The initial interview was basic and over the phone. The next phase was a combination of a one on one interview and a panel interview. Everyone was friendly, enthusiastic, welcoming, and professional. The office as a whole seemed to provide a healthy atmosphere to work in. It also did not feel like there was a set time limit, that we were being rushed, or that I was only one of many cadidates.

    Interview Questions

    • With the growth that our company has achieved and the fact that we are still growing at a consistent rate... How flexible and productive do you think you can be in this type of environment?   1 Answer

    Negotiation

    There wasn't too much open for negotiation. If you have a great deal of experience with "work from home" companies or the industry in general, you may have more opportunity for negotiating salary, etc.

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