Coach Sales Associate Interview Questions & Reviews
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Updated Apr 9, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 17 ratings 
“Easy” Interview
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Interview Experience [?] Based on 17 ratings
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Sales Associate at Coach
Posted Apr 9, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2010 in Orlando, FL (took 2 days)
It was a group interview, Im not very extroverted so I had a hard time speaking up amongst the crowd.
Interview Questions
Reason for Declining
I was offered a better jon
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted Dec 2, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Toronto, ON (Canada) (took 1+ week)
The group interview was very standard for retail positions. We talked the brands we like (are loyal to), a good customer service experience we've previously had, a time when we had to learn something new and how did that go, what makes people want to come back to a store. And we each had to sell an item we had with us, so I attempted to sell the coach bag I had with me to the store manager and she seemed very pleased with my brand knowledge. I found out I was hired and so was the other girl in the group with me, and we were the only ones showed up in the dress code specified by the manager when we handed in our resume in the store.
Interview Questions
Negotiation Details
No, I put down an expected salary on the application form, which is a bit higher than the minimum wage here in Ontario and the manager said she will offer it to me right away.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted Nov 29, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 4 days)
Called and spoke to a manager, she asked me a few questions on the phone (work experience, customer service questions). For the one on one interview she was very kind and asked me great questions.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted Sep 4, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Chicago, IL (took 1 week)
The interviewer was very friendly and her questions were pretty basic. Example, what's your work ethic? What's your background? Etc. There's a role play, you showed how you would sell to the customer. It was fun.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted Aug 11, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 (took a day)
Walk-in to apply and talked directly to manager. She asked me to tell her a little about myself and asked why I wanted to work at Coach. Still need to go back with filled out application.
Interview Questions
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted May 27, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2011 in Little Rock, AR (took a day)
i found the interview to be one of the better ones i have had. im not saying this because i thought i did well, i really appreciated the questions asked. i have never been asked to explain my work ethic before, and i think a question like that is a good way to weed people out. the manager that i interviewed with was very honest about the type of buisness she likes to run. its a very sales orriented place. they want you to met your goals, and they give you lots of ways to get it done.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted May 5, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 in Toronto, ON (Canada) (took a day)
You are invited to a group interview with about 5 other candidates. The Hiring Manager asks a question and then each candidate takes turn answering them. I found the interview to be quite easy-going and the questions were simple. I received a call 2 days later and accepted the offer. Remember to focus on customer service and how you are able to develop relationships with customers. The employees are all very friendly and fun to work with. As a new employee, you tend to get the least convenient hours, but that will change once you have worked there longer. After your yearly performance review, you can ask your Manager for a raise.
Interview Questions
Negotiation Details
I did not negotiate, but I did negotiate twice after separate reviews.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted Mar 3, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 (took a day)
How would you sell this handbag? How have you dealt with an angry customer?
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted Feb 18, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 (took 1 week)
The interview process was fairly simple. I had an initial interview with the store manager and then a 2nd interview with the another manager. If you have retail experience you should be fine. They asked alot of behavioral type questions to see how youd handle different retail scenarios. Everyone seemed happy to be there and professional. Since staff members are prodominately female, the work culture can get catty at times.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Coach
Posted Oct 22, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Costa Mesa, CA (took 1 week)
Turned in application then had to go to a group interview the next morning. it was a group interview and it went well. just felt that they were more interested in looks than anything else. one of the girls who came in late and i don't think turned in an application yet was told to stay back as well as a couple others but i dont know why she was told to stay because she didnt say anything special there were others that were more qualified. one of the interviewer was a young person who was obviously into her looks and she was the same person who was eyeballing me the day before.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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