Coca-Cola Company Customer Service Representative Interview Questions

Updated Aug 29, 2015
5 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate in Atlanta, GA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at Coca-Cola Company (Atlanta, GA) in May 2015.

Interview

Phone interview with the hiring manager followed by an onsite interview with a panel. The interview consisted of basic behavioral questions and questions around functional behaviors. Overall, the interview was pretty average

Interview Questions

Other Interview Reviews for Coca-Cola Company

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience

    Application

    I applied through a staffing agency. I interviewed at Coca-Cola Company (Atlanta, GA) in March 2015.

    Interview

    Very relaxed and informal. STAR interviewing technique can be tough at times. 2 people sat in the room with you and asked to start with resume/background then they began reading situational type questions from a printout. Some questions were easy but some were difficult.

    Interview Questions

    • Describe a situation when you had a disagreement with a coworker and how did you handle it?   1 Answer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Coca-Cola Company (Atlanta, GA) in May 2012.

    Interview

    Not stressful at all. It went fairly smoothly. They had 4 people interview each of the candidates. After the interview they give you a tour of the facilities and discuss health care benefits etc.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Tampa, FL
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at Coca-Cola Company (Tampa, FL) in April 2012.

    Interview

    email, then a phone call and then they tell you to get back ground check and drug test

    Interview Questions

    • question were ok. they will ask you for a test scenario   Answer Question

    Negotiation

    wasnt any negotiation. they tell you what there paying and you go from there

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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I interviewed at Coca-Cola Company in April 2012.

    Interview

    You get a call from a recruiter who asks you some basic behavioral interview questions If that goes well they invite you for a face to face interview with 2 other supervisors The face to face interview has behavioral questions as well pretty simple Be prepared to highlight how you dealt with difficult customers, and how you went above and beyond, also know the company products

    Interview Questions

    • Why should we hire you over someone else   1 Answer

    Negotiation

    No salary negotiation whatsoever

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