I applied online and interviewed at Collette Vacations, Inc..
Interview Details – One recruiter handles all hiring for the company. Expect multiple interviews when you go, each one-on-one. Process wasn't very professional and I got the impression that the hiring manager hadn't prepared. HQ is an old building with a lot of charm, though it is slowly being renovated and some areas feel very outdated (ask to use the restroom and see for yourself). Parking is a bear so be sure to leave time to find a spot. DO NOT park in the spots that are reserved as they constantly monitor those and you will be embarrassed (emails go out pretty quick). Current employees seemed friendly, but there is no opportunity to job shadow and interviews did not involve a potential peer.
The interview itself is very basic and does not utilize behavioral interviewing techniques. If you are currently interviewing, this will be a nice break from intense "tell me about a time" interview sessions. They seem to go on "gut feel" more than the candidate's prior experience or ability to do the job. My third interviewer didn't ask any questions at all. There were very few questions that related to the actual role (how do you handle high phone volume, tell me about a time you had to deal with an upset customer - none of these). I found the answers to my questions to be honest and forthright so be sure to ask.
Negotiation Details – Negotiate, negotiate, negotiate!! Do not take the first offer.
I applied through a recruiter and the process took 6 days - interviewed at Collette Vacations, Inc. in May 2012.
Interview Details – Really I would classify this is a huge waste of time. I didn't even apply for the position I was contacted by a 3rd party recruiter, after spending two days with the recruiter contacting me regularly about the position I finally agreed to a telephone interview. I spent plenty of time doing industry specific research and research on the company the weekend prior to the interview. The interview was standard, however the HR Generalist and I had spoken on the phone the Friday prior to the interview and she specifically stated she would call me at 11:30AM the following Monday in which I explained that I was currently employed and would be on a strict time table to make the interview possible. She failed to call me at 11:30 and finally by 11:45 I called her realizing time was short and got a curt response of "oh I was just going to call you." The interview started with her asking if I had any questions, in which I asked industry specific questions then we went into my resume, answered all the questions about my previous work experience and the generalist didn't even give me a chance to close the interview, said she had another "interview" and would get back to the recruiter to let me know what the status was.
Contacted recruiter who declined to answer my calls, sent me an email that said the HR Generalist was not pleased with my previous work experience, when she had had my resume for 3 days and contacted me to schedule a phone interview.
Really dissapointed that the generalist obviously did not take any time to look over the resume to begin with and the poor disposition the recruiter (who had said he had worked with the company on a recruiting basis for 32 years) did prior to the interview to clarify if was even a good fit. Not professional to waste my time, especially when it was prenoted that I am currently employed and was only taking the time to interview as was requested by both the HR Generalist and the recruiter.
Probably for the best as after reading Glassdoor reviews not a very enticing work enviornment and after the interview process I can only imagine how professionally they treat their employees. Definitely would not recommend this company to any business partners friends or associates.
I applied through an employee referral and the process took 4 days - interviewed at Collette Vacations, Inc. in January 2007.
Interview Details – Very professional, up front and honest about the amount of work
Negotiation Details – Negotiating is a must, showing your "skills" from the beginning earns your respect, on car allowance/salary/goals.
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