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Comcast Account Executive Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

41%
25%
16%

Interview Experience  

40%
20%
40%

Interview Difficulty  

Average Difficulty
7 candidate interviews Back to all interview questions
Relevance Date Difficulty
in
1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Account Executive Interview

Account Executive
White Marsh, MD

I applied online and the process took 6 days - interviewed at Comcast in October 2013.

Interview Details – Contacted by a recruiter on a Tuesday for a phone interview, she scheduled me for a face to face on Thursday. After the first interview they asked me to stay for a second an was offered the job on Monday morning. I am currently waiting for my drug and background check.

Interview Question – Typical interview questions   Answer Question

Negotiation Details – No negotiation


Accepted Offer

Neutral Experience

Very Difficult Interview

Account Executive Interview

Account Executive
Norcross, GA

I applied in-person and the process took 2+ months - interviewed at Comcast in September 2009.

Interview Details – when I worked for comcast the best part about the job was I got to go the the headwater which was very nice. They feed you breakfast and lunch everyday. But you did not get a dinner allowance which suck big time.

Interview Question – How many children do you see in your future   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Account Executive Interview

Account Executive
Morgan Hill, CA

I applied through other source and the process took 2 weeks - interviewed at Comcast in May 2009.

Interview Details – I first heard about the job opening from a friend that there was a job fair at a nearby hotel. I went into the lobby and was directed to the area where the fair was taking place. Upon entering a large conference room I was greeted by three management level individuals and one Human Resources rep. I was given a packet of questions to fill out in a S.T.A.R. format. Once the packet was completed I returned it to the HR rep and was then directed to a one on one informal interview with a supervisor. The questions did not seem to hard just more on how do you deal with handling objections and change as well as excalated issues in fast paced environments.

Interview Question – Tell Me about a time when you did not get along with a co-worker. What was the situation and how did you handle it?   View Answer


2 people found this helpful

No Offer

Negative Experience

Average Interview

Account Executive Interview

Account Executive
Minnetonka, MN

I applied online and the process took 3 days - interviewed at Comcast in April 2012.

Interview Details – The hiring and interview process is not great. They ask you the standard questions such as "describe a moment where you provided great customer service and the outcome" or "decribe a difficult situation that happened and how did you respond to it". I've been asked these questions so much I have my answers memorized. Also, if you do not have a 24/7 availability then forget about it. I was not even considered because I am not available to work nights. Surprising, some people actually have a set availability still these days.

Interview Question – There were no difficult questions, however, I have a question that may be difficult for Comcast to answer - why is this job always available every six months? I have literally been timing the space between the emails I receive for this position and the information I was able to get about the job during my interview. You start off with about 4 weeks of training, then you move to a shift that changes every six months. Hmm, guess there are other people out there who are not willing to be bounced around from schedule to schedule. People have families and possibly second jobs, but that is of no concern to Comcast.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Account Executive Interview

Account Executive
Livermore, CA

I applied in-person and the process took a day - interviewed at Comcast in April 2008.

Interview Details – Group orientation, Personality Test, Supervisor interview, background check.

Interview Questions

  • NAme a dificult situation you came across and how where you able to over come this.   Answer Question
  • How did you hand a situation between two arguing co-workers?   Answer Question

Negotiation Details – mope inital start base part-time hourly. Discounted TV/Internet/Phone service after 3 months.


1 person found this helpful

No Offer

Negative Experience

Very Easy Interview

Account Executive Interview

Account Executive
Houston, TX

I applied through a recruiter and the process took 5 days - interviewed at Comcast in March 2012.

Interview Details – The hiring manager acted very excited to interview me on the phone, so I drove 3 hours to Houston only for him to sit there playing with his phone and asking me very elementary questions like, "What is your biggest fault" and "Tell me about a time you overcame an obstacle and made the sale." It was by far the worst interview ever. I started answering with the most ridiculously cocky answers I could think of. Found it hard to believe that he called the recruiter afterwards to start the hiring process. Needless to say, I passed on that trainwreck and kindly asked the recruiter to withdraw me from consideration.

Interview Question – How can I answer this? There weren't any. This most difficult would be "Why do you want to work for Comcast."   View Answer


Declined Offer

Neutral Experience

Average Interview

Account Executive Interview

Account Executive

I applied through other source and the process took a day - interviewed at Comcast in February 2010.

Interview Details – The initial interviewer did not conduct the 1:1 interview. However, the interviewer was very pleasant, but was very vague at responding to questions about the job and company. After the interview, I was immediately directed to another location where the initial interviewer would speak with me. That process went very fast with little to no communication. The person only completed paper work, stated I was hired, and proceeded to walk away. From this process, I concluded that the company was not looking for people to grow the company.

Interview Question – What does Customer Service means to you and how do you feel about constant verbal attacks from a client?   Answer Question

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