Comcast Account Executive Interview Questions

Updated May 2, 2015
9 Interview Reviews

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Account Executive Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Comcast.

Interview

Initially played phone tag with recruiter. Had standard phone interview with recruiter. He called back the same day to schedule phone interview with director. 2 days later had phone interview with director, called back the next day to schedule face to face a few days later. Had face to face with director and manager. Received offer the next day. Interview process took 1 week, started 10 days later.

Interview Questions

Negotiation

No negotiation

Other Interview Reviews for Comcast

  1. Helpful (1)  

    Account Executive Interview

    Anonymous Employee in White Marsh, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Comcast (White Marsh, MD) in October 2013.

    Interview

    Contacted by a recruiter on a Tuesday for a phone interview, she scheduled me for a face to face on Thursday. After the first interview they asked me to stay for a second an was offered the job on Monday morning. I am currently waiting for my drug and background check.

    Interview Questions

    Negotiation

    No negotiation

  2.  

    Account Executive Interview

    Anonymous Employee
    Accepted Offer
    Average Interview

    Application

    I applied in-person. The process took 4+ months. I interviewed at Comcast in September 2012.

    Interview

    took 4 months to get hired. they are always back filling because of high turnover. Standard 3 step interview with drug screening. Hired from Regional office not totally a local decision.

    Interview Questions

    Negotiation

    No negotiations

  3. Helpful (2)  

    Account Executive Interview

    Anonymous Interview Candidate in Minnetonka, MN
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Comcast (Minnetonka, MN) in April 2012.

    Interview

    The hiring and interview process is not great. They ask you the standard questions such as "describe a moment where you provided great customer service and the outcome" or "decribe a difficult situation that happened and how did you respond to it". I've been asked these questions so much I have my answers memorized. Also, if you do not have a 24/7 availability then forget about it. I was not even considered because I am not available to work nights. Surprising, some people actually have a set availability still these days.

    Interview Questions

    • There were no difficult questions, however, I have a question that may be difficult for Comcast to answer - why is this job always available every six months? I have literally been timing the space between the emails I receive for this position and the information I was able to get about the job during my interview. You start off with about 4 weeks of training, then you move to a shift that changes every six months. Hmm, guess there are other people out there who are not willing to be bounced around from schedule to schedule. People have families and possibly second jobs, but that is of no concern to Comcast.   Answer Question
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  5. Helpful (1)  

    Account Executive Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at Comcast (Houston, TX) in March 2012.

    Interview

    The hiring manager acted very excited to interview me on the phone, so I drove 3 hours to Houston only for him to sit there playing with his phone and asking me very elementary questions like, "What is your biggest fault" and "Tell me about a time you overcame an obstacle and made the sale." It was by far the worst interview ever. I started answering with the most ridiculously cocky answers I could think of. Found it hard to believe that he called the recruiter afterwards to start the hiring process. Needless to say, I passed on that trainwreck and kindly asked the recruiter to withdraw me from consideration.

    Interview Questions

    • How can I answer this? There weren't any. This most difficult would be "Why do you want to work for Comcast."   1 Answer
  6.  

    Account Executive Interview

    Anonymous Employee in Norcross, GA
    Accepted Offer
    Difficult Interview

    Application

    I applied in-person. The process took 2+ months. I interviewed at Comcast (Norcross, GA) in September 2009.

    Interview

    when I worked for comcast the best part about the job was I got to go the the headwater which was very nice. They feed you breakfast and lunch everyday. But you did not get a dinner allowance which suck big time.

    Interview Questions

  7.  

    Account Executive Interview

    Anonymous Employee in Morgan Hill, CA
    Accepted Offer
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Comcast (Morgan Hill, CA) in May 2009.

    Interview

    I first heard about the job opening from a friend that there was a job fair at a nearby hotel. I went into the lobby and was directed to the area where the fair was taking place. Upon entering a large conference room I was greeted by three management level individuals and one Human Resources rep. I was given a packet of questions to fill out in a S.T.A.R. format. Once the packet was completed I returned it to the HR rep and was then directed to a one on one informal interview with a supervisor. The questions did not seem to hard just more on how do you deal with handling objections and change as well as excalated issues in fast paced environments.

    Interview Questions

    • Tell Me about a time when you did not get along with a co-worker. What was the situation and how did you handle it?   1 Answer
  8.  

    Account Executive Interview

    Anonymous Employee in Livermore, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Comcast (Livermore, CA) in April 2008.

    Interview

    Group orientation, Personality Test, Supervisor interview, background check.

    Interview Questions

    • NAme a dificult situation you came across and how where you able to over come this.   Answer Question
    • How did you hand a situation between two arguing co-workers?   Answer Question

    Negotiation

    mope inital start base part-time hourly. Discounted TV/Internet/Phone service after 3 months.

  9.  

    Account Executive Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Comcast in February 2010.

    Interview

    The initial interviewer did not conduct the 1:1 interview. However, the interviewer was very pleasant, but was very vague at responding to questions about the job and company. After the interview, I was immediately directed to another location where the initial interviewer would speak with me. That process went very fast with little to no communication. The person only completed paper work, stated I was hired, and proceeded to walk away. From this process, I concluded that the company was not looking for people to grow the company.

    Interview Questions

    • What does Customer Service means to you and how do you feel about constant verbal attacks from a client?   Answer Question
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