Comcast Interview Questions in Atlanta, GA

Updated Aug 27, 2014
Updated Aug 27, 2014
17 Interview Reviews

Interview Experience

Interview Experience

69%
15%
15%

Getting an Interview

Getting an Interview

43%
30%
14%

Interview Difficulty

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Interview Difficulty

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17 Candidate Interview Reviews Back to all interviews

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  1.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Alpharetta, GA
    Anonymous Interview Candidate in Alpharetta, GA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Comcast in May 2012.

    Interview Details

    You are interviewed by the supervisor you end up working under.

    Interview Questions
    • Pretty standard. Focus is on mapping out your ability to sale   Answer Question
    Negotiation Details
    It was a set compensation
    Accepted Offer
    Easy Interview
  2. 2 people found this helpful  

    Comm Tech I Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied through a recruiter – interviewed at Comcast in August 2014.

    Interview Details

    I decided to share my experience and maybe help someone get better prepare for theirs . I was contacted by a manpower recruiter about the position 8-18-2014 via email since he found my resume at monster.com. I emailed him back at 9am , by 11am I was contacted for a phone interview that lasted about 15 minutes . The recruiter sent me a link to my email to take a test . I completed the test by 2pm it takes about 49 min to complete . It was a pretty easy self assessment , basic math , mechanical test which I completed the same day. By 3pm I received a phone call from the recruiter to inform me that I passed the test and he wanted me to go forward with the process if I was still interested so he scheduled me for a face to face interview for 8-26-2014 .

    The interview process was simple and not intimidating at all . I interview with two supervisors , ones was doing all the questioning , the other was making notes . They were very friendly and made me feel like I was taking to friends . They asked about 20 questions and to my surprise , only two were technical , the others were about overcoming difficult customers , biggest accomplishments at previous jobs , pretty much the kind of questions that defines your work ethics , customer service , safety , team work and leadership and to me this was great . Coming from a customer service , office management background I had no problems answering any of the questions . At the end of the interview I was given a chance to ask any questions , and that was that ! Easy enough . The next day ( today ) I received the email with the offer letter ( pending background and drug screening ) and if that goes well ( which it will ) I will be given a start date.

    Interview Questions
    • Tell me about a time that you have to use a manual to troubleshoot an electronic device and what was the outcome .   Answer Question
    • Tell me about a time that you witnessed an unsafe act at your workplace and what course of action did you take .   Answer Question
    Negotiation Details
    No negotiations
    Accepted Offer
    Easy Interview
  3.  

    Customer Account Executive Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took a dayinterviewed at Comcast in August 2007.

    Interview Details

    Comcast is now focused on providing excellent customer service. An outgoing and friendly personality is key. Interview process is easy with a good attitude.

    Interview Questions
    Negotiation Details
    None
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Telemarketing Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took a dayinterviewed at Comcast in June 2009.

    Interview Details

    Not bad had experiene in sales and telemarketing so the questions were based off of prior experience.

    Interview Questions
    • What can you bring to the company as an employee   View Answer
    Negotiation Details
    No, if you can get a better offer go for it
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied through other source. The process took a weekinterviewed at Comcast in April 2010.

    Interview Details

    Internal candidate, received email confirmation about opening position that applied for; received email confirmation for either a phone interview or in person interview set up in 30 minutes increments; received email confirmation original appt cancel and reschedule--(didn't call to see if new time was accepteable by me)

    Interview Questions
    • Name a time when you could not give a customer what they wanted.   Answer Question
    • Why do you want to leave your current position?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  7.  

    Manager, Call Center Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Comcast in March 2010.

    Interview Details

    My initial interview was with one of the Comcast recruiters. He did a good job of asking pertinent questions relating to my background, skill set and interests. The next interview was a phone interview with the two hiring Directors. Again, solid interview questions relating to what they were looking for and my background. A week after the second phone interview, I had a face to face interview with the two Director's and the VP of this department. I walked away very impressed with the operation.

    Interview Questions
    • I was not asked a difficult or unexpected interview question. All questions were standard, rudimentary interview questions. My background was discussed in great detail and how it related to the position.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8. 2 people found this helpful  

    Call Center Supervisor Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Comcast in August 2011.

    Interview Details

    Applied online in july got a email a month later about taking a assesment wich i did and passed about a week in a half later recruiter contacted me about setting up a 20 minute phone interview, which went very well called about two week later to call me back and set me up with a interview (Face to Face) with the Call center manager and the Director of sales. Does anyone know how much Call Center Supervisors make annually?

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Analyst Interview

    Anonymous Interview Candidate in Alpharetta, GA
    Anonymous Interview Candidate in Alpharetta, GA
    Application Details

    The process took 3 daysinterviewed at Comcast in December 2010.

    Interview Details

    I was interviewed by a Call Center Supervisor for about an hour assessing my problem resolution and reasoning skills.

    Interview Questions
    Negotiation Details
    There was none. In this economy I accepted the first offer. I do not recommend it unless you are desperate for employment as I was.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    TELESALES Representative Interview

    Anonymous Interview Candidate in Alpharetta, GA
    Anonymous Interview Candidate in Alpharetta, GA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Comcast in August 2010.

    Interview Details

    I applied online on the companies website. I was called in a week later for the interview. I interviewed with a team manager. And was called back 3-4 days later with an offer.

    Interview Questions
    • Name a time when you had to overcome objectives to get the sale   View Answers (3)
    Accepted Offer
    Average Interview
  11. 1 person found this helpful  

    Direct Sales Representative SFU Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Comcast in September 2012.

    Interview Details

    I was contacted by the recruiter or interviewer and was asked a series of questions to find out if i was fit for the position. They asked what my background and skill set was and told me that it would work for the company. They emailed a letter stating they would like to bring me in on a face to face interview. Went to the face to face interview, it was very straight forward and to the point. I liked the process and the questions they were asking.

    Interview Questions
    • The most difficult thing they made me do was to sell them an ink pen, I had to make that pen seem better than any pen on the market and let them know why they cant live without that pen.   Answer Question
    Negotiation Details
    I would say make sure you ask questions about the pay nd the quota that will be presented to you when you start. They do not mind you asking questions, they wnt to know that you care.
    Accepted Offer
    Positive Experience
    Average Interview

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