Comcast Direct Sales Representative Interview Questions

Updated Aug 10, 2015
50 Interview Reviews

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Helpful (1)  

Direct Sales Representative Interview

Anonymous Interview Candidate
Accepted Offer

Application

I applied online. The process took 4+ weeks. I interviewed at Comcast.

Interview

you will need to take a screening exam online. if you pass the exam then you will receive an over the phone interview. if you pass the over the phone interview, you will have a face to face interview. and after you pass that interview you will receive the job.

Interview Questions

Other Interview Reviews for Comcast

  1.  

    Direct Sales Representative Interview

    Anonymous Interview Candidate in Millersville, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ months. I interviewed at Comcast (Millersville, MD) in May 2014.

    Interview

    The first step of the interview process typically begins with a phone call and then may include a live meeting, which can take place via in-person, videoconference or Skype. A recruiter will reach out to you to guide you through the logistics of scheduling. Once the interview is complete, feedback will be discussed. It will then be determined if your experience, education, and skills make you the best candidate for the job.

    Interview Questions

    • Are you self motivated? Do you want to own your own buisness? Have you any experience in dealing with customers?   1 Answer

    Negotiation

    none

  2.  

    Direct Sales Representative Interview

    Anonymous Employee in Sacramento, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Comcast (Sacramento, CA) in May 2014.

    Interview

    Applied Online from Comcast website, uploaded my resume and qualifications through LinkedIn, a recruiter will call back soon if they are interested and set up a phone interview, then later a face to face interview

    Interview Questions

    • they use the star interviewing system, my bad experience with this company is: i have worked for them in the past for 4 years and I am rehire able I had an excellent and successful record with them but have been turned down with every job I have applied to with them I have spoken with supervisors asking the reason but have not received a clear answer almost as if they do not want me working for them any more for no good reason   Answer Question
  3.  

    Direct Sales Representative Interview

    Anonymous Employee in Chicago, IL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Comcast (Chicago, IL) in April 2014.

    Interview

    The interview process has been insightful and the recruiters have very informative and been Great along the way! All my questions and concerns have been answered quickly and very helpful!

    Interview Questions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Direct Sales Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2+ weeks. I interviewed at Comcast.

    Interview

    Interview with supervisor, interview with manager, got offer a couple of days later

    Interview Questions

    • What makes you think you can succeed in this position?   Answer Question

    Negotiation

    no negotiation

  6.  

    Direct Sales Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Comcast (Atlanta, GA) in March 2014.

    Interview

    Very extensive. The process took longer than I initially thought it would. After the end of the interview process there was an extensive training process. I'm happy to have made it.

    Interview Questions

  7.  

    Direct Sales Representative Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Comcast.

    Interview

    Group interview infront of managers. then a one on one interview with a hr person.

    Interview Questions

  8. Helpful (5)  

    Direct Sales Representative Interview

    Anonymous Interview Candidate in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at Comcast (Denver, CO) in January 2014.

    Interview

    Hiring process was painfully slow (28 days before I started training) and very in depth. But well worth it! Prepare to jump through hoops you have never had to before, but remember they are looking for only the very best and brightest candidates!

    Interview Questions

    • Which is more important to you, making a lot of money or enjoying your hobby?   1 Answer
    • Let's say you've made 3 sales for the day and you've still got almost 4 hours left on the clock, (be honest) would you text your Sup the good news then go home or would you keep working?   1 Answer

    Negotiation

    Pretty straightforward, the salary and commission structure far exceeded anything I had before, so there was no negotiation.

  9. Helpful (5)  

    Direct Sales Representative Interview

    Anonymous Interview Candidate in Davie, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Comcast (Davie, FL) in November 2013.

    Interview

    I applied for Comcast back in June 2013 and I received a a phone call two days later from a recruiter who gave me information about the position and asked if I had any questions about the position, which I did. He answered them very professionally and completely which made me excited to get to the next step. He then requested that took an assessment which he emailed immediately after our phone call and I took it that night. It only took about 45 minutes and I emailed him when I was complete to let him know. He emailed me back within 15 minutes to let me know that I did great and said he would contact me the next business day. He contacted me the next business day and invited me to a General Information session held at one of the local offices close to me and I was happy to attend. They held the GIS once per month and I was just in time to make the next one. Due to some unforseen circumstances I emailed him prior to the event to let him know I would be out of town and could not make it and he was very understanding and asked me to contact him when I could. Due to being out of town for over 3 months I ended up not being able to attend the session until November of 2013 however the recruiter stayed in contact with me every month which I thought was great! It made me feel like I was wanted and that this company was serious about having great employees joining. So when I finally was able to attend the GIS in November it was about 20 people and we were at one of the local offices and about 5 managers from the different sales areas were there to answer all of our questions. At the end of the general overview of the position where they briefly went over benefits and a look at the day to day operations of a Direct Sales Representative we were given the opportunity to interview with one of the managers. Although I was very nervous I was actually more excited to interview being that I got all of my questions answered during the first part of the presentation. Since I have done door to door sales I know that it can seem intimidating at first however once you get out there and show your beautiful personality, it's actually a very fulfilling job, I was ready to interview and start the position. My interview lasted about an hour and it was with one of the managers. He was very polite and very realistic about the companys' expectations, which I appreciated. He let me know that I would be contacted by a recruiter once they had a decision to let me know of the next step. I left the GIS very excited and eager to hear back. About 4 days later I received an email letting me to know to reapply to a different requisition number and at first I was nervous because I thought that I did not get the position and that it was just an email to see if I wanted to reapply in the future however I applied to the wrong office initially so they wanted me to just do the right one. Once I completed I replied back to the recruiter who sent me the link and she immediately called me and said "Congratulations we want to move you forward in the process and we will be sending you a preliminary offer letter and you will receive the official offer letter once the background check and drug screen is complete." I was elated!!! Next I was to expect an email from a company called Carco about a drug screening and a background check. I had to complete my drug test within 48 hours and also complete my background information on the link within 48 hours. I received the link the following day from the company and I immediately scheduled my drug test at a location that was close to me to do the E-Screen. There were a plethora of locations so I picked the one closest to me and completed the test the next day. I also filled out my background information for Carco as well. The next day I received an email from Carco instructing me to fax or email a copy of my high school diploma to expedite the process, which I immediately did. That was about 7 days ago and now I am just waiting to hear back to see when I will begin my position. I am very eager to start and I have just been researching the company online and getting different reviews from other associates however I know that the only way I am going to really get an inside view of how the job is, is to just get out there and do it! Good luck to everyone else who is in the same process! I have heard MANY great things about this company from people who work there and I will keep you updated as much as I can!

    Interview Questions

    • I really was not caught off guard with any questions during the process. It was very easy and straightforward. That's how I like the process to be!   Answer Question
  10. Helpful (1)  

    Direct Sales Representative Interview

    Anonymous Interview Candidate in Noblesville, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Comcast (Noblesville, IN) in November 2013.

    Interview

    Completed application online. The next day, I received a call from a hiring recruiter in Michigan who conducted a phone interview with me, asked me if I would like to move forward. I told her yes, she then sent me an invitation to complete an Assessment Test, which I completed immediately. The next day, I received another call from the same recruiter advising me I did very well on the assessment and at that time they extended me a "Contingent" offer which I accepted. I then completed the background check information request and drug testing. During this phase, I was in constant communication with another person from the same office as the recruiter. The background check takes the longest. It took approximately 2 weeks for it to be completed. After that was finished, and cleared, I received my official offer letter, which I accepted. Both of the people I dealt with were very nice, professional and helpful.

    Interview Questions

    • There was nothing unexpected or difficult. The assessment test was quite lengthy.   Answer Question

    Negotiation

    No negotiation. However, their salary + commission rates are quite generous.

See What Comcast Employees Are Saying

Retention

1 person found this helpful

  Former Customer Retention Representative in Colorado Springs, CO

Pros: “The whole process to get hired was about a month for me. I enjoyed the commission and the courtesy services. Having almost every channel and internet plus phone the bill was roughly...”“The whole process to get hired was about a month for me. I enjoyed the commission and the courtesy services. Having almost every channel and internet plus phone the bill was roughly 60$ monthly. The incentives are great! Gift Cards & amex cards came in handy too. Raffles almost every week for electronics, date night etc also had a car giveaway! Also give great vacation time starting immediately after your 90 days.” – Full Review

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