Comcast Interview Questions

Updated Aug 29, 2015
961 Interview Reviews

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Candidate Interview Reviews

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  1. Helpful (39)  

    Retail Sales Consultant Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Comcast (San Jose, CA).

    Interview

    Completed app and 2 days later had my phone interview. Was sent an email with the assessment link. Completed that and 1 week later receiced email about 2nd interview. Received a call the same night and was told that they wanted me to work for them. Took about 3 days to hear back from recruiter but they sent me my offer letter, background check email and drug screening email

    Interview Questions

    • what were you able to do so the customer would purchase your product and not the competitors?   1 Answer
  2.  

    Customer Experience Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Comcast.

    Interview

    I applied and was sent an assessment that took a little over an hour. This was actually good because if you can't do the assessment then you know you wouldn't be able to do the job. Since ive done this work before the assessment was painless. I then received a phone call 2 weeks later and was assessed by a recruiter she set up a second interview and I was hired 2 days later

    Interview Questions

    • Describe a time you had to deescalate a difficult customer situation   Answer Question
  3.  

    Contractor Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 2+ months. I interviewed at Comcast.

    Interview

    Very long - three interviews over two months with five people. All three interviews took place in center city which was nice but this could have been done using an interactive tool. Not one of them read my resume and it was obvious by the softball questions that we asked.

    Interview Questions

    • Same basic interview questions, nothing difficult of challenging - so, tell me about yourself. You can tell not one of the five people that I spoke with even read my resume which is sad and a waste of time. That interview could have been completed with all of them in less than one hour via an interactive tool since no one had any questions.   1 Answer
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  5.  

    Outside Sales Representative Interview

    Anonymous Employee in Manassas, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Comcast (Manassas, VA) in August 2015.

    Interview

    I submitted my resume one day and the next day they called me for phone interview. After phone interview they scheduled me to take an assessment test. He called me back and told me I passed, and scheduled me for group interview in a few weeks

    Interview Questions

    • They asked a lot about prior sales position   2 Answers
  6.  

    Comm Tech I Interview

    Anonymous Employee in Auburn, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Comcast (Auburn, WA) in August 2015.

    Interview

    Applied online. Received a phone call a couple days later for brief phone interview, describing how much they pay and going over the position, making sure I was still interested and wanted to proceed, and then setting up an interview time and place. A few days later received an email confirming interview date. All this happened within 4 days of applying online. Went to scheduled interview about 4 days later. Interview was in front of 2 Senior TechsManagers I assume. Went over resume, asked the usual questions (describe a situation or time). After interview they reviewed & discussed to themselves about me. Then was interview by another manager. Wanted to know about me why I wanted to work there. 3 days later received an offer via email along with a call. Send in background information, go take drug test.

    Interview Questions

    • Was the usual describe a situation or a time when you had a difficult....etc.etc..Its about customer service and how you handle things   Answer Question
  7.  

    Sales Account Executive (Xfinity) Interview

    Anonymous Interview Candidate in Nashville, TN
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at Comcast (Nashville, TN) in August 2015.

    Interview

    Sat in an office with two supervisors. Asked a series of questions about sales experience and general experiences pertaining to the work done as a sales account executive. They have a set script of questions they will always run through. Took approximately 25 minutes for the entire interview. Sent out an offer letter within a day. Very speedy process

    Interview Questions

    • Can you describe an experience where you had to work under a series of deadlines and quotas and can you talk about how you met those goals?   Answer Question
  8.  

    Commop II (WOM) Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Comcast (Atlanta, GA) in August 2015.

    Interview

    The phone interview was basic interview questions (STAR question and answers questions). Once you pass the phone interview the representative will offer you a face to face interview if they would like you to proceed for a second interview. Now the face to face interview the supervisor wants to get to know you as a person to see if you will be reliable, a leader, and dependable. It took 4 days for an offer letter to be sent via email after the face to face interview.

    Interview Questions

    • What would you do if you were dealing with an irate customer?   1 Answer
  9.  

    Supervisor of Retail Sales Interview

    Anonymous Interview Candidate in Indianapolis, IN
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 3 days. I interviewed at Comcast (Indianapolis, IN) in August 2015.

    Interview

    The interview process was comfortable and the presenter was professional. Everyone I encountered in the waiting area seemed very helpful and consistently asked if I had been helped. Seems like a great place for a career.

    Interview Questions

    • Give a specific instance where you managed people in different locations.   1 Answer
  10.  

    Payment Supervisor Interview

    Anonymous Employee in Jersey City, NJ
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Comcast (Jersey City, NJ).

    Interview

    Work with recruiter department, Go thru the list of candidates that fits the qualification, Review their resume, Call candidates in for interview process, Ask candidates to provide information about their self,

    Interview Questions

    • How do you handle irate customer. Are there any days you can not work. Can you work holidays. Are you a team player. Why do you want to work for this company. What do you know about company. Tell me about your experience for this position.   Answer Question
  11.  

    Billing Rention Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Comcast.

    Interview

    great interview. Relaxed have fun attitude. Took to long - they do in groups and then break out into single interviews. Unfortunately the pay does not match the "Our employees are family" attitude.

    Interview Questions

    • Discribe any event where you have resovled an issue with an angry customer.   Answer Question
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