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Comcast Interview Questions in Minnetonka, MN

2 Interview Reviews

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  1. 2 people found this helpful  

    Account Executive Interview

    Anonymous Employee in Minnetonka, MN
    Anonymous Employee in Minnetonka, MN
    Application Details

    I applied online. The process took 3 daysinterviewed at Comcast in April 2012.

    Interview Details

    The hiring and interview process is not great. They ask you the standard questions such as "describe a moment where you provided great customer service and the outcome" or "decribe a difficult situation that happened and how did you respond to it". I've been asked these questions so much I have my answers memorized. Also, if you do not have a 24/7 availability then forget about it. I was not even considered because I am not available to work nights. Surprising, some people actually have a set availability still these days.

    Interview Questions
    • There were no difficult questions, however, I have a question that may be difficult for Comcast to answer - why is this job always available every six months? I have literally been timing the space between the emails I receive for this position and the information I was able to get about the job during my interview. You start off with about 4 weeks of training, then you move to a shift that changes every six months. Hmm, guess there are other people out there who are not willing to be bounced around from schedule to schedule. People have families and possibly second jobs, but that is of no concern to Comcast.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Employee in Minnetonka, MN
    Anonymous Employee in Minnetonka, MN
    Application Details

    I applied online. The process took a dayinterviewed at Comcast in December 2011.

    Interview Details

    Called if taken to the next level an on line test of skills for a call center job with problem solving, Then a live interview with two call center supervisors. About an hour of questions selected from a list they were structured questions.how one would handle various callers.

    Interview Questions
    • How would you find information about something you did not know, asked why their response was to find what ntype of personailty one was.   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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