Comcast Technical Support Representative Interview Questions

Updated Mar 13, 2015
Updated Mar 13, 2015
4 Interview Reviews

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Technical Support Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at Comcast.

Interview Details

Long process. Phone Interview with recruiter and was asked technical questions. Then went on to an in person interview. Basic interview with additional technical questions. Was given an offer roughly 2 weeks later. Drug & Background test process was quick and painless. Start date was roughly 3 months after first contact.

Interview Questions
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Comcast

  1.  

    Technical Support Representative Interview

    Anonymous Interview Candidate in Everett, WA
    Anonymous Interview Candidate in Everett, WA
    Application Details

    I applied online. The process took 5 weeksinterviewed at Comcast in April 2014.

    Interview Details

    The interview process was very simply, they mainly wanted to see if you had some basic technical knowledge, and if you would be nice to customers. Depending on who interviews you, they may role-play to see if you openly show empathy as well.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Technical Support Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Standard process; standard questions.

    Interview Questions
    • What makes you stand out more than the other candidates?   Answer Question
    No Offer
  3.  

    Technical Support Representative Interview

    Anonymous Interview Candidate in Charleston, SC
    Anonymous Interview Candidate in Charleston, SC
    Application Details

    I applied online. The process took 2 weeksinterviewed at Comcast in April 2011.

    Interview Details

    Very structured interview. Great insight of job description

    Interview Questions
    • Tell me how you would handle an angry customer   View Answer
    Negotiation Details
    They start you out on a base $10.50/hr. rate. You are able to progress through hitting measurable service metrics
    Accepted Offer
    Positive Experience
    Average Interview

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