Commerce Bancshares
3.5 of 5 46 reviews
www.commercebank.com Kansas City, MO 1000 to 5000 Employees

Commerce Bancshares Call Center Interview Questions & Reviews

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Call Center Interview

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I applied online and the process took 3 days - interviewed at Commerce Bancshares in September 2009.

Interview Details – Process began with a phone screen. The questions were challenging but pretty standard. Many focused on attendance and promptness. The in-person interview wasn't difficult. Personality and skills tests were given first, so I'm guessing a passing score for both were required before they would conduct the interview.
Overall, a pretty typical interview.

Interview Question – How would you sell additional banking services or products to customers who are calling to request a password change or account balance?   Answer Question

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