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CompuCom Technical Support Analyst Interview Questions

4 Interview Reviews

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Technical Support Analyst Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through other source. The process took a dayinterviewed at CompuCom.

Interview Details

Interview lasted 5 minutes. they just wanted some one that knew how to be a people person since the job was very customer orientated and face to face with them.

Interview Questions
  • No questions were asked they just looked at my resume and that was all.   Answer Question
Accepted Offer

Other Interview Reviews for CompuCom

  1. 1 person found this helpful  

    Technical Support Analyst Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through a recruiter. The process took 3 daysinterviewed at CompuCom in October 2009.

    Interview Details

    The recruiter was told 2 managers would be interviewing me after my 1:1 phone interview; this was not correct. 5...yes FIVE managers interviewed me for a position that paid less than $40k a year.

    The interview is absolutely EASY to pass. If you know basic networking, basic MS Office 2007/2010 questions and a little bit about Windows 7 (with outlook, configuring themes, shortcuts and fixing common driver issues over the phone) you will do fine..

    Interview Questions
    • You have 3 computers all connected to the same network. The middle one cannot get to Google.com and the other two can. What would you do to start checking for issues?   View Answer
    • How would you walk a user through adding a member to a distribution list?   View Answer
    Negotiation Details
    They will offer you the absolutely lowest the position pays for whichever client is interested in you. ALWAYS ask for 20% more hourly than what they offer, because if you nailed the interview...you will get it. You might have to come on with the temp agency for the first 90 days at a certain rate, but if you're nailing the job...make sure to be honest that you'll expect $XX.XX/ hour if you're brought on full time.

    My suggestion is you ALWAYS ask for $18/hour because that is the going rate on the majority of the clients
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Technical Support Analyst Interview

    Anonymous Interview Candidate in Leesburg, FL
    Anonymous Interview Candidate in Leesburg, FL
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at CompuCom in July 2009.

    Interview Details

    interviewed over the phone. job offer received over the phone

    Interview Questions
    Negotiation Details
    N/A
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Technical Support Analyst Interview

    Anonymous Interview Candidate in Pune (India)
    Anonymous Interview Candidate in Pune (India)
    Application Details

    I applied in-person. The process took a dayinterviewed at CompuCom in November 2008.

    Interview Details

    The hiring and Interview process was very simple, not taxing at all. The management was very helpful, soft spoken. The interview panel were professional and gave a feeling of comfort.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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