Concentrix

  www.concentrix.com
  www.concentrix.com

Concentrix Interview Questions

Updated Nov 14, 2014
Updated Nov 14, 2014
38 Interview Reviews

Interview Experience

Interview Experience

54%
19%
25%

Getting an Interview

Getting an Interview

28%
23%
19%

Interview Difficulty

2.5
Average

Interview Difficulty

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Average

Easy

Candidate Interview Reviews

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  1.  

    Operations Agent Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied through an employee referral. The process took 3 daysinterviewed at Concentrix in September 2014.

    Interview Details

    The hiring process was very extensive and intense but very rewarding at the same time.
    They are a very competitive company.
    The interview process was very demanding being that I had to compete with limited information.

    Interview Questions
    • The most difficult questions asked was the particular information as it relates to the job and learning the information as it relates to the job.   Answer Question
    Negotiation Details
    The negogiation process was very competitive yet very rewarding.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at Concentrix in May 2014.

    Interview Details

    From the start, I knew the supervisor interviewing me had a cocky attitude and I was taken aback that he was dressed like a high schooler. This company likes to advertise their "casual" dress code, but there is casual and then there's "I just rolled out of bed and don't care how I look". For a supervisor I would have expected at least unwrinkled clothes and someone trying to look professional. You can wear jeans and still look nice.

    From the beginning he was rude and condescending, asked questions that didn't pertain to the job and tried to butt into my personal life. Before mid-interview it was clear his mind was made up and I was not getting the job. I was livid when I got the call because the reasons he had told the recruiter was completely false, things we hadn't even discussed. I could tell the recruiter was uncomfortable hearing that he had been lied to by another employee but I'm disappointed that they aren't willing to take any responsibility.

    Interview Questions
    • None. I was only asked 2 questions from the supervisors list which I could see was much longer. He was more interested in things that didn't pertain to the to job.   View Answer
    No Offer
    Negative Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Greenville, SC
    Anonymous Interview Candidate in Greenville, SC
    Application Details

    I applied online – interviewed at Concentrix.

    Interview Details

    Very easy, I applied on a Wed, Interviewed Thursday, and was offered the job Friday

    Interview Questions
    Negotiation Details
    Very easy going
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Technical Lead Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Concentrix in March 2014.

    Interview Details

    Called and left me a voicemail and asked to call him back.
    Only asked two questions - what were my salary expectations, and what was my international experience.
    That's it. No details about the job, the company, next steps, nothing.
    The next guy assumed I'd talked to a hiring manager already and then pushed me on to two other managers. Can't wait to see what happens next.

    Interview Questions
    • Question 1 - what are your salary requirements?   View Answer
    No Offer
    Negative Experience
    Easy Interview
  6.  

    Customer Response Specialist Interview

    Anonymous Interview Candidate in Pittsford, NY
    Anonymous Interview Candidate in Pittsford, NY
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Concentrix.

    Interview Details

    Process starts with a phone interview. Then face to face. Environment is professional.
    Letter of Offer. Background check.
    During the interview showcase your skills and accomplishments. Definitely emphasize your work ethics.

    Interview Questions
    • None difficult. No trick questions. Just show some enthusiasm.   Answer Question
    Negotiation Details
    None really. The pay scale is the same for all based on the position.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Call Center Agent Interview

    Anonymous Interview Candidate in Hunt Valley, MD
    Anonymous Interview Candidate in Hunt Valley, MD
    Application Details

    I applied online. The process took 3 daysinterviewed at Concentrix in March 2012.

    Interview Details

    Applied online, got a call back for interview and assessment. Two days later got an off

    Interview Questions
    Negotiation Details
    The money was ok at the time so negotiation was ok
    Accepted Offer
    Negative Experience
    Easy Interview
  8. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took a dayinterviewed at Concentrix in April 2011.

    Interview Details

    I arrived to a beautiful building outside, inside wasn't much more than a hole in the wall. No receptionist to talk to, I managed to flag down some guy walking by to see someone for my scheduled interview. After waiting 20 minutes another guy comes by, friendly, sets me up with some basic typing tests. Now waiting for the actual interview - another 30 minutes. Worst interview ever through no fault of my own. He immediately tells me I'm an hour late. I said I have an email showing my appointment for 2pm. He then tells me it was for 1pm. We proceed anyway. I had no idea what position I was actually interviewing for, when I asked I was never really told. Something about I'll not only be talking to customers but emailing customers. I said I can certainly do that, replies with the comment "It's not a question if you can, it's a question do you want to". He starts asking irrelevant questions because he "is trying to figure me out". He was rude, unprofessional, distracted and condescending. Every time I answered a question, he made me feel dumb. That interview could not end fast enough.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Technical Support Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Concentrix in February 2011.

    Interview Details

    Short interview, asked about experience, typing skills, customer relations. Interviewed with team lead and HR rep. The interview was good, very short, as it was an entry level position. The typing test was able to be taken again until it was passed. Everyone in the process was pleasant.

    Interview Questions
    • There weren't any difficult questions asked. The questions were very rudimentary, and then I was brought in to check out the actual experience of answering phone calls and troubleshooting issues. The whole team was very open and knowledgable and allowed me to ask questions about the system.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  10. 2 people found this helpful  

    Account Executive Interview

    Anonymous Interview Candidate in Greenville, SC
    Anonymous Interview Candidate in Greenville, SC
    Application Details

    I applied through other source. The process took a dayinterviewed at Concentrix in December 2010.

    Interview Details

    My interview was with two people and lasted about 30 minutes. They asked me about my last two positions, told me about the position they were looking to fill, etc. It was an extremely easy interview. I had been referred by a former employee. Typical interview questions. By the end of the interview, I was confident I would be receiving a job offer.

    Interview Questions
    Reasons for Declining

    When they got to the part of "what are you looking to make", I stated what I made at my last job and that it would need to be in line with that. His response was, "let me go to the drawing board and see what we can come up with”, which I took as a positive comment. A day later, I received a call from an HR rep with an offer that was more that half of what I was making in my last position. It was a joke. However, being the profession that I am, I politely declined and let her know that was not even in the ballpark of what I would consider. They did not come back with another offer. They are looking to get experienced sales people with entry level/fast food/part time work pay!

    Declined Offer
    Neutral Experience
    Easy Interview
  11. 1 person found this helpful  

    Account Executive Interview

    Anonymous Interview Candidate in Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    The process took a weekinterviewed at Concentrix in May 2010.

    Interview Details

    I was interviewed by a distracted woman. Constantly interrupted by floor reps during interview. I was dressed business professional, she was dressed(as a large woman) in a thin, revealing t shirt, piercings(multiple on face) and tattoos(jail house style) exposed. I was scheduled to meet with the operations manager for a second interview the same day. After waiting in the front room for almost an hour I was then told it would not be neccessary to do the interview and that they would call me. (As you can imagine I felt somewhat concerned about how my interview went initially)

    Negotiation Details
    It was short, barley about the position, and segmented. Her knowledge base of day to day call center operations was lacking, she is also a supervisor and the main trainer for the program.
    Accepted Offer
    Neutral Experience
    Easy Interview

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