Concentrix Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings 
“Average” Interview
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Interview Experience [?] Based on 3 ratings
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| 1–3 of 3 Concentrix Interviews | Sort by |
Customer Service Representative at Concentrix
Posted Jul 26, 2011
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Phoenix, AZ (took a day)
I arrived to a beautiful building outside, inside wasn't much more than a hole in the wall. No receptionist to talk to, I managed to flag down some guy walking by to see someone for my scheduled interview. After waiting 20 minutes another guy comes by, friendly, sets me up with some basic typing tests. Now waiting for the actual interview - another 30 minutes. Worst interview ever through no fault of my own. He immediately tells me I'm an hour late. I said I have an email showing my appointment for 2pm. He then tells me it was for 1pm. We proceed anyway. I had no idea what position I was actually interviewing for, when I asked I was never really told. Something about I'll not only be talking to customers but emailing customers. I said I can certainly do that, replies with the comment "It's not a question if you can, it's a question do you want to". He starts asking irrelevant questions because he "is trying to figure me out". He was rude, unprofessional, distracted and condescending. Every time I answered a question, he made me feel dumb. That interview could not end fast enough.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Skills Test.
Helpful Interview?
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Account Executive at Concentrix
Posted Feb 28, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Dec 2010 in Greenville, SC (took a day)
My interview was with two people and lasted about 30 minutes. They asked me about my last two positions, told me about the position they were looking to fill, etc. It was an extremely easy interview. I had been referred by a former employee. Typical interview questions. By the end of the interview, I was confident I would be receiving a job offer.
Interview Questions
Reason for Declining
When they got to the part of "what are you looking to make", I stated what I made at my last job and that it would need to be in line with that. His response was, "let me go to the drawing board and see what we can come up with”, which I took as a positive comment. A day later, I received a call from an HR rep with an offer that was more that half of what I was making in my last position. It was a joke. However, being the profession that I am, I politely declined and let her know that was not even in the ballpark of what I would consider. They did not come back with another offer. They are looking to get experienced sales people with entry level/fast food/part time work pay!
Other Details
The interview consisted of a Group/Panel Interview.
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Account Executive at Concentrix
Posted Jan 15, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2010 in Rochester, NY (took 1 week)
I was interviewed by a distracted woman. Constantly interrupted by floor reps during interview. I was dressed business professional, she was dressed(as a large woman) in a thin, revealing t shirt, piercings(multiple on face) and tattoos(jail house style) exposed. I was scheduled to meet with the operations manager for a second interview the same day. After waiting in the front room for almost an hour I was then told it would not be neccessary to do the interview and that they would call me. (As you can imagine I felt somewhat concerned about how my interview went initially)
Negotiation Details
It was short, barley about the position, and segmented. Her knowledge base of day to day call center operations was lacking, she is also a supervisor and the main trainer for the program.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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