Constellation Energy Group Customer Service Representative Interview Questions

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Customer Service Representative Interview

Anonymous Employee in Baltimore, MD
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took a weekinterviewed at Constellation Energy Group (Baltimore, MD) in December 2009.

Interview

the phone interview is easy, you will then be given an assessment test . Once you have completed the assessment test and passed. You will then be given a interview date with HR at this time u will be given another assessment test . Once you have passed this assessment you will be given a date to go to one of BGE Headquarters with around maybe 60 more applicants. You will be shown a movie introduced to employees of BGE then you all will get interviewed by a panel of 2 HR employees . The kicker after you have done all of these tricks is to take a phone test . You will be put in front of a screen with information to put into the computer and speak to a customer at the same time . Make sure you read the script word for word no errors .

Interview Questions

  • Basic "why do you want to work at BGE"   1 Answer
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