Container Store Interview Questions

Updated Aug 26, 2015
171 Interview Reviews

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  1. Helpful (8)  

    Visual Sales - Part Time Interview

    Anonymous Interview Candidate in Schaumburg, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Container Store (Schaumburg, IL).

    Interview

    Fill out the application online, and they call you in for a group interview. The group interview will include homework as preparation, so make sure you do the work. They want to know that your passionate and that you're a 1 equals 3 employee. Meaning, one of you is equivalent to three average employees, productivity-wise as well. READ THE FOUNDATION PRINCIPLES on the website. Do your research.

    Interview Questions

    • Out of all the products in our store, what would you choose as your complete solution and why?   Answer Question
  2.  

    Visual Sales - Part Time Interview

    Anonymous Interview Candidate in Little Rock, AR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Container Store (Little Rock, AR) in August 2015.

    Interview

    First I filled out an online application. The next day I received an email inviting me to a group interview the next week. There were eight of us in a semi-circle in the interview, with two managers taking turns asking questions or chatting with us. We watched a few TCS videos and talked about them. We also had a homework assignment, as others have mentioned, where we had to talk about one of their products. Then we filled out our availability forms and they asked us for any days we'd need off over the next three months (!), so plan ahead there. The next week, I was invited via email to a one-on-one interview with one of the managers. They had standard questions and it was low stress. When I asked what would come next, I was told I'd probably need to do another one-on-one with the other manager that I hadn't met yet, but ultimately they offered me the job without me having to do a third interview. I think they just want you to be conversational and friendly in your interview, but don't dominate the space.

    Interview Questions

    • Q: What were the best and worst customer service experiences you've ever had?   Answer Question
  3. Helpful (2)  

    Part Time Visual Sales Interview

    Anonymous Employee in Westminster, CO
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Container Store (Westminster, CO) in July 2015.

    Interview

    Similar experience as everyone else, however this was my second attempt at applying because of how badly I wanted to work here. Applied online, got an email back the following day saying they'd like for me to join them for a group interview a month from now. Fast forward to the group interview, interview was a good experience. Two people didn't show up out of the 7 that they were expecting so I was hoping my odds were higher. All sat in a semi-circle in the middle of the store around a TV so we could all watch and respond to the videos being shown. Watch the videos on their website to get a head start and think about what important things you took from them. After watching the videos, going over the homework assignment (listed in the interview questions), and answering any other questions we had she asked us to fill out a form to specify our available times. That was it from the group interview, she said she would contact us within a week letting us know whether or not we are moving on the the individual interview. About a week later on the dot, I received yet another vague email saying they are moving on with other candidates. Negative experience because of the time I wasted trying to get this dream job. Wish they would clarify what their qualifications were because based on what they were requesting, I met all the requirements.

    Interview Questions

    • "To prepare for the group interview please think of an area in your home where you have an organizational challenge. Then, go online to containerstore.com, and find a product that will help organize that area. Print the page, or save it to your mobile device, and bring it to the group interview. We’ll ask everyone to share their findings during the group interview session." Watch videos. What importance did you take away from this video? ie. what did you like, repeat what video says and say how amazing their company and business methods are.   Answer Question
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  5. Helpful (1)  

    Visual Merchandiser Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Container Store (New York, NY) in July 2015.

    Interview

    The group interview was a very informative session with other people who have applied to the same position. There was no sense of competitiveness everyone was all around just being themselves and just answering the questions as comfortably as possible. Watched a few videos on the companies principles and learned a lot of information about the store regarding how they treat their employees and customers. Overall easy going interview just go in there and be yourself.

    Interview Questions

    • What do you like about the store and why would you want to work for them?   Answer Question
  6.  

    Retail Sales/Visual Merchandiser Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Container Store (Los Angeles, CA) in July 2015.

    Interview

    I applied online. Process took about 3 weeks. Got phone call for a group interview about 2 weeks after I applied online. Scheduled group interview was a week later, you are shown videos about companies history and core principles. After group you get a one on one interview with manager.

    Interview Questions

    • How did you here about us? Why would you like to work for us? What do you do in your spare time? Pick a product and sell it.   Answer Question
  7. Helpful (2)  

    Prime Time Sales Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Container Store.

    Interview

    Phone Interview, Group Interview, Personal Interview I loved the process and it allows you to be seen in every scenario. It was interesting in the group interview to see people react to a question. I would love this method as a hiring manager. It gives a true view into how people deal with the public/strangers. If you can’t be nice in a group interview, how would you react one on one with a customer?

    Interview Questions

    • Pick your favorite product from the store and why. Allows you to show how well you can sell the product.   Answer Question
  8. Helpful (2)  

    Retail Sales/Visual Merchandiser Interview

    Anonymous Employee in Tampa, FL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Container Store (Tampa, FL).

    Interview

    I applied on their website, the next day I received an email asking me to RSVP for an interview the following week. I was supposed to figure out an area in my home that needed organizing, and find a TCS item I would use to organize that area. This item would be presented at the interview. When I arrived at the interview (at 7am!!!), I was directed to an area with a (half) circle of chairs and a TV. I was given a name tag, and sat down. There were 15 of us, we were asked to introduce ourselves, and for the most part, everyone was given an opportunity to answer each question.

    Interview Questions

  9. Helpful (1)  

    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Container Store in June 2015.

    Interview

    I applied online and (the same evening) received an email for an interview with a few dates prompting me to confirm which day I wanted to meet. The email also instructed me to find an area in my home that may need organizing and a product that would help. I picked the soonest date and arrived prepared to explain the item that I could use to organize at home. There was about eight other people at the group interview. The "interview" consisted of watching a few informative videos about the company and the manager explaining more details about the position+ company. The ad I applied to was for FT/PT Retail Sales/visual Merchandiser. She explained that they were only hiring for part time merchandising positions which consisted mostly of breaking down boxes and getting new product on the sales floor. I found the panel to be quite awkward; seating a panel of strangers in a semi-circle and having them each answer the same question was..different . It wasn't so painful though, it lasted about an hr and a half, most of that time being consumed by videos. I did however feel tinges of nervousness, desperation and awkwardness in the air like any normal interview except this time x8. Towards the end we each filled out a sheet with our availability which was supposed to be a determining factor on candidacy. I left the interview feeling unsure but to my surprise received a call about 4 days later for an interview the following day. I arrived and met with another manager who seemed quite nice. He asked me a number of relevant questions about why I chose the Container Store and my work ethic/history but he also kept pressing me about my "passion" and the future of my career. My work experience was relevant to the position so I'm unsure about his angle but it was like my answer just wasn't good enough for him personally and he wanted me to say something else. Lol. Maybe that was just him trying to get to know me but I got the impression that he was judging me beyond a professional level. He explained the next steps; drug test, background check, etc. Long story long, I didn't get the job. A few days later I received a rejection email. Although I am sinking further in my unemployment depression, I really appreciate how fast the experience was. They were very good with letting you know the next steps.

    Interview Questions

    • Why do you want to work for the container store? (How do you fit in?) What would your former employer say negatively about you? What would you like to be in the future? What is your passion/hobbies?   Answer Question
  10.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Natick, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Container Store (Natick, MA) in June 2015.

    Interview

    It was the worst interview I have ever been through. They phone interview you first and then do a group interview. Apparently unless you are a stay-at-home Mom with no experience, they write you off immediately. You need to be all rah rah about the place before you even start. Horrible process.

    Interview Questions

    • Have you used their products, do you know their products.   1 Answer
  11.  

    Visual Sales - Part Time Interview

    Anonymous Employee in Chicago, IL
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at Container Store (Chicago, IL) in June 2015.

    Interview

    They take you in a group setting and make you watch a video of the company and ask you questions about the video. It is as if you are in orientation. You had to look something up on their web site that would help you organize an are in your home.

    Interview Questions

    • What do you do for fun? I had two women who were so fake and pretended to be energetic.   1 Answer
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