Convergys Customer Service Agent Interview Questions

2 Interview Reviews

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Customer Service Agent Interview

Anonymous Interview Candidate in Longview, TX
Anonymous Interview Candidate in Longview, TX
Application Details

I applied online. The process took 2 daysinterviewed at Convergys in November 2013.

Interview Details

I applied on line, they responded by email on the same day requesting I come in and take tests. I went in the next day and took the testing and 20 minutes after I left a recruiter called and there was a 20 minute phone interview.

Interview Questions
  • None of the questions were difficult or unexpected. The hardest one for me to answer was "What was your most difficult phone call."   Answer Question
Negotiation Details
I was offered an hourly wage. I was grateful to get the offer and did not negotiate.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Convergys

  1.  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 3 daysinterviewed at Convergys in October 2012.

    Interview Details

    Phone call for interview, they hired me over the phone, brought me in a few days later to fill out paperwork and that was it. they ask simple questions and want to make sure you meet minimum qualifications, they will hire almost anybody

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview

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