Convergys

www.convergys.com
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Convergys Customer Service Interview Questions

Updated Dec 12, 2014
Updated Dec 12, 2014
4 Interview Reviews

Interview Experience

Interview Experience

75%
25%
0%

Getting an Interview

Getting an Interview

44%
22%

Interview Difficulty

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Average

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4 Candidate Interview Reviews Back to all Interviews

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Customer Service Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at Convergys.

Interview Details

At home test then invited in to start training. Super easy process. Almost too easy and you can tell they give almost anyone a chance. Some agent's seemed to have cheated the at home test as if they're Kidd did it cuz it was obvious they didn't know how to work a cpu even though the main requirement is that

Interview Questions
  • I wasn't really asked anything but can i pass a background check   View Answer
Negotiation Details
None really easy
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Convergys

  1. 1 person found this helpful  

    Customer Service Interview

    Anonymous Interview Candidate in Chattanooga, TN
    Anonymous Interview Candidate in Chattanooga, TN
    Application Details

    I applied online. The process took 2 daysinterviewed at Convergys.

    Interview Details

    it was a good and easy interview and a good hiring feeling as well, I am a very spunky person as is, so this was not a hard task for me at all.

    Negotiation Details
    Do you think this a place for you to work? And I simply answered yes!
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    The process took a dayinterviewed at Convergys in February 2010.

    Interview Details

    The interview process was the normal interview that you would expect from this type of place. There was nothing that really stood out to me.

    Interview Questions
    • What was the reason that you are seeking to leave your current employer.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  3.  

    Customer Service Interview

    Anonymous Interview Candidate in New Delhi (India)
    Anonymous Interview Candidate in New Delhi (India)
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Convergys in July 2008.

    Interview Details

    Basic introduction, aptitude test , voice and accent and last process aptitude . once you clear all the rounds of interview salary was discussed in detail with the perks.

    Interview Questions
    • unexpected was for me to sale a loan as i was in for customer service   Answer Question
    Negotiation Details
    no negotiation as i was satisfied with what they offer
    Accepted Offer
    Positive Experience
    Average Interview

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