Convergys Customers Sales and Service Interview Questions

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Customers Sales and Service Interview

Anonymous Interview Candidate in Lake Mary, FL
Anonymous Interview Candidate in Lake Mary, FL
Application Details

I applied online. The process took 2 daysinterviewed at Convergys in August 2009.

Interview Details

The interview process was all done over the phone. They called me within 24 hours after applying online and asked the basis questions about customer service. The interviewer was polite and took his time with me.

Interview Questions
  • Most difficult question was to describe a time when you had a difficult customer. How did you handle it?   Answer Question
Negotiation Details
There was no negotiation.
Accepted Offer
Neutral Experience
Easy Interview

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