Convergys Interview Questions & Reviews
Link
Twitter
Facebook
Digg
Salaries |
| |
Reviews |
| |
Interviews |
| |
Jobs |
| 1 - 7 of 7 Convergys Interviews |
Customer Service Representative at Convergys
Posted Nov 6, 2009
|
3.0
|
Overall Neutral Experience
|
Interviewed and No Offer
|
Interviewed Nov 2009 (took 2 days)
Attended a hiring event. There were a lot of other applicants, we were instructed to fill out an application on site. I was offered to take an online assessment at home, since I have internet access.
Due to the high number of applicants the office was very crowded, and the atmosphere was very hectic.
The next day I received a phone call that I passed the assessment and was offered an interview over the phone.The interview questions were all related to customer service eg. how would you react if a customer is unable to describe what they need? The interview was very short, I remember I was asked not more than six questions total.
The person who did the interview spoke very fast, and it was a little difficult to understand him. At the end I was told my responses would be send back to the call center and someone will contact me with the next steps in the hiring process.
I have not heard anything back yet.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a Skills Test and a Personality Test.
More Convergys Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Share:
Customer Service Representative II at Convergys
Posted Sep 24, 2009
Interviewed Sep 2009 in Valdosta, GA (took 2 days)
I applied online through the Convergy's website in early September and received a call to schedule the assessment test a couple weeks later. There were several other candidates scheduled on… — Post a review to see full interview
Post your anonymous review to see all interviews and reviews
Marketing Associate at Convergys
Posted Sep 9, 2009
Interviewed Aug 2009 (took a day)
they conducted a one-day hiring process which is very systematic and efficient. there are very few (if at all) confusion.2 interviews and one skill-based exam. the process was completed in… — Post a review to see full interview
Post your anonymous review to see all interviews and reviews
Customer Service Representative at Convergys
Posted Aug 23, 2009
Interviewed Jul 2009 in Logan, UT (took 2 days)
I initially went to Convergys because they were having a job fair. I was asked to fill out an online application at their site. I then had to transcribe my entire resume since I was not… — Post a review to see full interview
Post your anonymous review to see all interviews and reviews
Recruiting at Convergys
Posted Jul 14, 2009
Interviewed Sep 2008 in Jacksonville, NC (took 2 weeks)
Interview with Recruiting Manager at the site. She was very nice. The office was very hectic - lots of phones and doorbells ringing. They test applicants to see if they meet company… — Post a review to see full interview
Post your anonymous review to see all interviews and reviews
Database Administrator at Convergys
Posted May 6, 2009
Interviewed Oct 2007 in Cincinnati, OH (took 1 week)
The interview process was discouraging. The person who gave me the technical interview did not speak English as their first language, so communication was difficult to say the least. Doing… — Post a review to see full interview
Post your anonymous review to see all interviews and reviews
Customer Service Representative at Convergys
Posted May 2, 2009
Interviewed May 2007 in Cedar City, UT (took 2 weeks)
It was a little long, not very organized. Did it in groups so it took longer than normal — Post a review to see full interview
Post your anonymous review to see all interviews and reviews
