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Convergys Sales and Service Representative II Interview Questions & Reviews

Updated May 25, 2014
All Interviews Received Offers

Getting an Interview  

100%

Interview Experience  

71%
28%
0%

Interview Difficulty  

Average Difficulty
7 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Sales and Service Representative II Interview

Sales and Service Representative II
Tamarac, FL

I applied online and the process took 2 days - interviewed at Convergys in April 2014.

Interview Details – hiring process was fast, applied on a Tuesday got called for a pre screening which rep just asked about previous experience and me having a open schedule made a apt for face to face interview the following day. in the interview consist of two interview the intal one then one directly after with management ( if you pass the first interview along with typing test as well as knowledge about basic computer use test ) then offered position on spot .

Interview Question – nothing all questions where pretty average   Answer Question

Negotiation Details – no negotiation what so ever its either a yes or no


Accepted Offer

Neutral Experience

Average Interview

Sales and Service Representative II Interview

Sales and Service Representative II
Jacksonville, FL

I applied online and the process took 1 week - interviewed at Convergys in July 2012.

Interview Details – First had to fill out the basic job information. Then I was invited to take assessments on line. Not to difficult but some of the math did task me. Thirdly I had a brief phone interview with recruiter that asked the same questions most ask such as, "What was your most difficult sale and how did you handle it"? After I was invited in for a personal interview where basically they offered me the position pending drug and background check. All in all not to difficult but when I was at the actual one on one interview I was not impressed at the lack of professionalism and the place had a strange smell.

Interview Question – The most unexpected was what challenge did you have recently.   Answer Question

Negotiation Details – No room for negotiation on pay at all. Been out of work for awhile so out of desperation I accepted a pay much lower than I am deserving of.


Accepted Offer

Positive Experience

Average Interview

Sales and Service Representative II Interview

Sales and Service Representative II
Jacksonville, FL

I applied online and the process took 3 days - interviewed at Convergys in July 2012.

Interview Details – I applied to the company on a Thursday. The next day I got an email asking me to take a series of online tests. An hour after completing the tests I was called by a recruiter to set up an interview. I had a phone interview the very next Monday. It was a very average interview, not too difficult at all. I was told I would be either called or emailed on Tues or Wed with a decision. I was called and emailed the very next day with a job offer.

Interview Question – How do you determine what is ethical and what isn't?   View Answers (2)

Negotiation Details – I did not try to negotiate. I just accepted what was told.


Accepted Offer

Positive Experience

Easy Interview

Sales and Service Representative II Interview

Sales and Service Representative II
Hickory, NC

I applied online and the process took a day - interviewed at Convergys in March 2012.

Interview Details – I was called the same day I applied, the next day I came in to take 2 tests and interviewed. my recruiter was very nice. I got my training start date was given at the end of my interview. I havent started yet but so far so good!

Interview Question – In past jobs what was the hardest sale you had to complete?   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Sales and Service Representative II Interview

Sales and Service Representative II

I applied online and the process took 2 days - interviewed at Convergys.

Interview Details – Filled out application online, got a call 2 days later, had interview on phone, got offered postion

Interview Question – Sell a magic pen to me.   View Answer

Negotiation Details – I didn't negotiate


Accepted Offer

Neutral Experience

Very Easy Interview

Sales and Service Representative II Interview

Sales and Service Representative II

I applied online and the process took a day - interviewed at Convergys in October 2011.

Interview Details – applied online and got a call back within a few hours. Interview consisted of them asking to sell a magic pen, had to give a sales pitch. Pretty lame

Interview Question – Create a sales pitch for a magic pen   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Sales and Service Representative II Interview

Sales and Service Representative II

The process took a day - interviewed at Convergys in April 2011.

Interview Details – I applied online at the Convergys website. That day, I received an email with tests to see if I would be compatible for the job title I was looking at. After submitting some basic knowledge, personality and relevant skills tests, I was called that same day by a recruiter. Progressed with a phone interview, and received a second call roughly an hour later offering me a job.

Interview Question – What my motivations were within the company.   Answer Question

Negotiation Details – Ask for more money instead of settling for the given pay.

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