Convergys Sales and Service Representative II Interview Questions

Updated Oct 23, 2014
Updated Oct 23, 2014
8 Interview Reviews

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Sales and Service Representative II Interview

Anonymous Employee
Anonymous Employee
Interview Details

Very easy not a big problem the recruiters are confident friendly. Was not prepared took assessment test and was called. Had a phone interview then a face to face to get the jib they hired me right away had to do the drug screening also

Interview Questions
  • Nothing un expected was very to the point the questions were easy according to the job requirements   Answer Question
No Offer

Other Interview Reviews for Convergys

  1.  

    Sales and Service Representative II Interview

    Anonymous Interview Candidate in Tamarac, FL
    Anonymous Interview Candidate in Tamarac, FL
    Application Details

    I applied online. The process took 2 daysinterviewed at Convergys in April 2014.

    Interview Details

    hiring process was fast, applied on a Tuesday got called for a pre screening which rep just asked about previous experience and me having a open schedule made a apt for face to face interview the following day. in the interview consist of two interview the intal one then one directly after with management ( if you pass the first interview along with typing test as well as knowledge about basic computer use test ) then offered position on spot .

    Interview Questions
    Negotiation Details
    no negotiation what so ever its either a yes or no
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales and Service Representative II Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 3 daysinterviewed at Convergys in July 2012.

    Interview Details

    I applied to the company on a Thursday. The next day I got an email asking me to take a series of online tests. An hour after completing the tests I was called by a recruiter to set up an interview. I had a phone interview the very next Monday. It was a very average interview, not too difficult at all. I was told I would be either called or emailed on Tues or Wed with a decision. I was called and emailed the very next day with a job offer.

    Interview Questions
    Negotiation Details
    I did not try to negotiate. I just accepted what was told.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Sales and Service Representative II Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took a weekinterviewed at Convergys in July 2012.

    Interview Details

    First had to fill out the basic job information. Then I was invited to take assessments on line. Not to difficult but some of the math did task me. Thirdly I had a brief phone interview with recruiter that asked the same questions most ask such as, "What was your most difficult sale and how did you handle it"? After I was invited in for a personal interview where basically they offered me the position pending drug and background check. All in all not to difficult but when I was at the actual one on one interview I was not impressed at the lack of professionalism and the place had a strange smell.

    Interview Questions
    • The most unexpected was what challenge did you have recently.   Answer Question
    Negotiation Details
    No room for negotiation on pay at all. Been out of work for awhile so out of desperation I accepted a pay much lower than I am deserving of.
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Sales and Service Representative II Interview

    Anonymous Interview Candidate in Hickory, NC
    Anonymous Interview Candidate in Hickory, NC
    Application Details

    I applied online. The process took a dayinterviewed at Convergys in March 2012.

    Interview Details

    I was called the same day I applied, the next day I came in to take 2 tests and interviewed. my recruiter was very nice. I got my training start date was given at the end of my interview. I havent started yet but so far so good!

    Interview Questions
    • In past jobs what was the hardest sale you had to complete?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales and Service Representative II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Convergys.

    Interview Details

    Filled out application online, got a call 2 days later, had interview on phone, got offered postion

    Interview Questions
    Negotiation Details
    I didn't negotiate
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales and Service Representative II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Convergys in October 2011.

    Interview Details

    applied online and got a call back within a few hours. Interview consisted of them asking to sell a magic pen, had to give a sales pitch. Pretty lame

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Sales and Service Representative II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at Convergys in April 2011.

    Interview Details

    I applied online at the Convergys website. That day, I received an email with tests to see if I would be compatible for the job title I was looking at. After submitting some basic knowledge, personality and relevant skills tests, I was called that same day by a recruiter. Progressed with a phone interview, and received a second call roughly an hour later offering me a job.

    Interview Questions
    Negotiation Details
    Ask for more money instead of settling for the given pay.
    Accepted Offer
    Positive Experience
    Easy Interview

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