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Convergys Sales and Service Representative II Interview Questions & Reviews
Getting the Interview 6 Interviews
Interview Experience 6 Ratings
Sales and Service Representative II at Convergys
Accepted Offer – Interviewed in Jacksonville, FL Jul 2012 – Reviewed Aug 23, 2012
Interview Details – First had to fill out the basic job information. Then I was invited to take assessments on line. Not to difficult but some of the math did task me. Thirdly I had a brief phone interview with recruiter that asked the same questions most ask such as, "What was your most difficult sale and how did you handle it"? After I was invited in for a personal interview where basically they offered me the position pending drug and background check. All in all not to difficult but when I was at the actual one on one interview I was not impressed at the lack of professionalism and the place had a strange smell.
Interview Question – The most unexpected was what challenge did you have recently. Answer Question
Negotiation Details – No room for negotiation on pay at all. Been out of work for awhile so out of desperation I accepted a pay much lower than I am deserving of.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales and Service Representative II at Convergys
Accepted Offer – Interviewed in Jacksonville, FL Jul 2012 – Reviewed Jul 10, 2012
Interview Details – I applied to the company on a Thursday. The next day I got an email asking me to take a series of online tests. An hour after completing the tests I was called by a recruiter to set up an interview. I had a phone interview the very next Monday. It was a very average interview, not too difficult at all. I was told I would be either called or emailed on Tues or Wed with a decision. I was called and emailed the very next day with a job offer.
Interview Question – How do you determine what is ethical and what isn't? View Answers (2)
Negotiation Details – I did not try to negotiate. I just accepted what was told.
Helpful Interview?
Yes |
No
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Sales and Service Representative II at Convergys
Accepted Offer – Interviewed in Hickory, NC Mar 2012 – Reviewed Mar 6, 2012
Interview Details – I was called the same day I applied, the next day I came in to take 2 tests and interviewed. my recruiter was very nice. I got my training start date was given at the end of my interview. I havent started yet but so far so good!
Interview Question – In past jobs what was the hardest sale you had to complete? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales and Service Representative II at Convergys
Accepted Offer – Reviewed Oct 1, 2012
Interview Details – Filled out application online, got a call 2 days later, had interview on phone, got offered postion
Interview Question – Sell a magic pen to me. View Answer
Negotiation Details – I didn't negotiate
Helpful Interview?
Yes |
No
Problem with this interview?
Sales and Service Representative II at Convergys
Accepted Offer – Interviewed in Oct 2011 – Reviewed Jun 26, 2012
Interview Details – applied online and got a call back within a few hours. Interview consisted of them asking to sell a magic pen, had to give a sales pitch. Pretty lame
Interview Question – Create a sales pitch for a magic pen Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales and Service Representative II at Convergys
Accepted Offer – Interviewed in Apr 2011 – Reviewed May 16, 2012
Interview Details – I applied online at the Convergys website. That day, I received an email with tests to see if I would be compatible for the job title I was looking at. After submitting some basic knowledge, personality and relevant skills tests, I was called that same day by a recruiter. Progressed with a phone interview, and received a second call roughly an hour later offering me a job.
Interview Question – What my motivations were within the company. Answer Question
Negotiation Details – Ask for more money instead of settling for the given pay.
Helpful Interview?
Yes |
No
Problem with this interview?
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