Convergys Technical Support Agent Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 2 ratings
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| 1–2 of 2 Convergys Interviews | Sort by |
Technical Support Agent at Convergys
Posted Oct 21, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Manila, City of Manila (Philippines) (took a day)
Initial interview was done together with some written and actual hands on testing that includes phone simulation and comprehension capability, then the final interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Agent at Convergys
Posted Nov 14, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Appleton, WI (took 2 weeks)
bunch of IQ testing, relevance to trends and patterns. They drug test you. They ensure you have a friendly attitude and see people person typish They call if they have any questions about documentation such as past experience or anything relevant to what they need to finish their interview and hiring process.
Interview Questions
Negotiation Details
salary is flat rate starting, no negotiation
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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