Convergys

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  www.convergys.com

Convergys Technical Support Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

33%
33%
33%

Getting an Interview

Getting an Interview

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33%

Interview Difficulty

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Average

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Average

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Technical Support Interview

Anonymous Interview Candidate in Logan, UT
Anonymous Interview Candidate in Logan, UT
Application Details

I applied online – interviewed at Convergys in September 2009.

Interview Details

Put in app. was call in to interview was ask four question and that it. Now they have a test you have to take, it all done on line

Interview Questions
Negotiation Details
I need a job and they said this is it
Accepted Offer
Negative Experience
Easy Interview

Other Interview Reviews for Convergys

  1. 1 person found this helpful  

    Technical Support Interview

    Anonymous Interview Candidate in Erlanger, KY
    Anonymous Interview Candidate in Erlanger, KY
    Application Details

    I applied in-person. The process took a dayinterviewed at Convergys in June 2009.

    Interview Details

    If you don't apply or take the test online, you can go to the building itself and apply. The tests take about an hour or two. If you score high enough and there's enough time in the day, you can get an automatic interview. You will be asked a few questions, such as your employment history and you're given a chance to explain why you left your previous employers, also they will ask you if you're alright with selling an "adult" package if needed.

    Interview Questions
    • Would you be willing to sell an adult package if you're asked to?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Technical Support Interview

    Anonymous Interview Candidate in Quezon City, Quezon City (Philippines)
    Anonymous Interview Candidate in Quezon City, Quezon City (Philippines)
    Application Details

    I applied in-person. The process took a dayinterviewed at Convergys in December 2010.

    Interview Details

    first,its a panel interview,introducing themselves to tell more about themselves,2nd,online examination,written examination,language assestment over the phone and final interview which is personal,one on one interview

    Interview Questions
    • i entered call center industry,so normally they asked me if i could create a scenario that has customer problem,solution to their problem,and asked me how did i handle the call.   View Answers (3)
    Negotiation Details
    i signed a probasionary contract...take the offer because the salary is good
    Accepted Offer
    Neutral Experience
    Difficult Interview

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