Convergys Technical Support Interview Questions & Reviews

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Web: www.convergys.com | HQ: Cincinnati, OH

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

3.0

“Average” Interview

Interview Experience [?] Based on 2 ratings

Positive	50%
Neutral	50%
Negative	0%

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1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2009 in Erlanger, KY (took a day)

If you don't apply or take the test online, you can go to the building itself and apply. The tests take about an hour or two. If you score high enough and there's enough time in the day, you can get an automatic interview. You will be asked a few questions, such as your employment history and you're given a chance to explain why you left your previous employers, also they will ask you if you're alright with selling an "adult" package if needed.

Interview Questions

Would you be willing to sell an adult package if you're asked to?

View Answers (1)

Other Details

I applied In-Person and the interview consisted of a Presentation, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

5.0

Very Difficult Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Dec 2010 in Quezon City (Philippines) (took a day)

first,its a panel interview,introducing themselves to tell more about themselves,2nd,online examination,written examination,language assestment over the phone and final interview which is personal,one on one interview

Interview Questions

i entered call center industry,so normally they asked me if i could create a scenario that has customer problem,solution to their problem,and asked me how did i handle the call.

Answer Question

Negotiation Details

i signed a probasionary contract...take the offer because the salary is good

Other Details

I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Personality Test, a Drug Test and a Background Check.