Convergys

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Convergys Welcome Call Advisor Interview Questions & Reviews

Updated Feb 25, 2014
All Interviews Received Offers

Getting an Interview  

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Interview Experience  

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Interview Difficulty  

Average Difficulty
2 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Average Interview

Welcome Call Advisor Interview

Welcome Call Advisor
Charlotte, NC

I applied online and the process took 2 days - interviewed at Convergys in October 2013.

Interview Details – Once an application is completed the human resources department responds very quickly. There are assessments to determine whether and individual can read maps, type, and handle customer service. If all assessments are passed, an offer is given that day. There is a drug test and a background check.

Interview Question – They ask typical questions.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Welcome Call Advisor Interview

Welcome Call Advisor
Charlotte, NC

I applied online and the process took 2 days - interviewed at Convergys in May 2013.

Interview Details – Lots of testing. Lots of simple tests though that I was actually surprised that people failed, even during the interview.

Interview Question – N/A -- Most of the questions were pretty much expected.   Answer Question

Negotiation Details – Ask lots of questions, even if you already know the answer already in your mind.

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The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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