Convergys Work From Home Agent Interview Questions

Updated Jun 3, 2014
Updated Jun 3, 2014
4 Interview Reviews

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Work From Home Agent Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2+ weeks - interviewed at Convergys.

Interview Details

The recruiter will contact you and ask you 21 questions about your time, salary expectations, phone, internet and computer availability and basic computer knowledge. This interview is very simple and requires only strait answers.

Interview Questions
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Convergys

  1.  

    Work From Home Agent Interview

    Anonymous Interview Candidate  in  Florida (Uruguay)
    Anonymous Interview Candidate in Florida (Uruguay)
    Application Details

    I applied online. The process took 5 days - interviewed at Convergys.

    Interview Details

    Make sure to go online to apply. They will send you an assessment. Once you pass then they have an interviewer call you (mine was rude and told me what I did not know). She said anyone should know the difference from a modem and router, I just explained it in my way and she did not like it. Then you go to training class after. Overall, it was not that bad of a process.

    Interview Questions
    Negotiation Details
    nothing negotiable, you either take salary or you don't
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 2 people found this helpful  

    Work From Home Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Convergys in January 2012.

    Interview Details

    Everyone I spoke with was very kind and helpful. Each one of the recruiters were extremely prompt, calling exactly when they stated they would. It is a work from home position, and it appears that the salary is not negotiable, yet I understand there are opportunities to earn bonus's, etc.

    Interview Questions
    • Describe how you handle yourself when a customer refuses to calm down or its irate towards you.   View Answer
    • Be able to answer questions of computer use and programs.   Answer Question
    Negotiation Details
    The salary is set. Non negotiable.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Work From Home Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 days - interviewed at Convergys in August 2011.

    Interview Details

    Pretty straightforward. Drug test, phone interview, typing test, general computer knowledge test.

    Interview Questions
    Negotiation Details
    No negotiations.
    Accepted Offer
    Positive Experience
    Easy Interview

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