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www.liveperson.com New York, NY 500 to 999 Employees
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Interview Question for Product Manager at LivePerson:
Jun 24, 2012

Could you describe the multi-channel behavior of today's customers?


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Jun 24, 2012

by Interview Candidate:

Today's customer is reaching out to the organization in many different channels, including phone, branch, mobile application, website, facebook, twitter, email, chat and text message. They choose the most relevant channel and expect to get 2nd tier service.
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