Countrywide Home Loans
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Countrywide Home Loans Customer Service Team Leader Interview Questions & Reviews

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Customer Service Team Leader Interview

Customer Service Team Leader
Fort Worth, TX

I applied through a recruiter and the process took 2 weeks - interviewed at Countrywide Home Loans in June 2009.

Interview Details – I had a panel interview, consisting of six managers and one HR representative. Overall the interview comprised of behavioral questions with a few management questions thrown in there.

Interview Question – Have you delt with a difficult customer before? If so how did you handle the situation?   Answer Question

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