Countrywide Home Loans

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Countrywide Home Loans Interview Questions

12 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Account Executive Interview

    Anonymous Interview Candidate in Spokane, WA
    Anonymous Interview Candidate in Spokane, WA
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at Countrywide Home Loans.

    Interview Details

    I applied for the position after hearing about it through a friend. The new Branch Manager called me, we talked for a while on the phone and he said he would get back with me. A couple of days later, he called me and wanted me to come in immediately for a one on one interview. I was in jeans, dealing with a horse, he said "that's fine"...so I went. He called the Regional Manager while I was there...I joked around with him...they offered me the position then and there.

    Interview Questions
    • Would I be willing to fly to California for a week of training...I wasn't too excited about this, but agreed to it upon being hired.   View Answer
    Negotiation Details
    All new employees of this division of Countrywide, selling loans were Account Executives, and the base pay was the same for everyone. After 3 months, you were paid commission on the loans closed. The rate was very specific and the same for everyone.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Senior Marketing Analyst Interview

    Anonymous Interview Candidate in Calabasas, CA
    Anonymous Interview Candidate in Calabasas, CA
    Application Details

    I applied online – interviewed at Countrywide Home Loans in August 2011.

    Interview Details

    Be prepared to provide work experience examples and be able to discuss your contributions in your current role.

    Interview Questions
    • Describe a situation where you had an issue with management and how you dealt with it.   Answer Question
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Systems Analyst Interview

    Anonymous Interview Candidate in Agoura Hills, CA
    Anonymous Interview Candidate in Agoura Hills, CA
    Application Details

    The process took a dayinterviewed at Countrywide Home Loans in April 2010.

    Interview Details

    Discussed current skills and ambitions

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Service Team Leader Interview

    Anonymous Interview Candidate in Fort Worth, TX
    Anonymous Interview Candidate in Fort Worth, TX
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Countrywide Home Loans in June 2009.

    Interview Details

    I had a panel interview, consisting of six managers and one HR representative. Overall the interview comprised of behavioral questions with a few management questions thrown in there.

    Interview Questions
    • Have you delt with a difficult customer before? If so how did you handle the situation?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Risk Manager Interview

    Anonymous Interview Candidate in Calabasas, CA
    Anonymous Interview Candidate in Calabasas, CA
    Application Details

    The process took 2 weeksinterviewed at Countrywide Home Loans in February 2009.

    Interview Details

    The interview at Countrywide in Calabassas, CA started out with a phone interview with anHR rep. After 3 days I was called back by what I thought was the hiring manager. She was very polite and I made sure that the position was an excellent fit for both of us before flying out to Calabassas for an interview. The next stage was a multi person interview process 1:1 with three different people including the hiring manager I spoke to on the phone. The process started out 30 minutes late. The hiring manager was still very polite and I could tell that she was very smart and talented. We had a good interaction at this point and it would have been great if it stopped with her. The next interview was with her director and all I can say is that the true nature and morale of the department came through after this point on. The director's office was a mess with reports piled up all over the place and a stack on the conference table, so no place to sit. He was more concerned with finding a replacement for himself, so that he could move up into the Bank of America senior executive staff . "He should look at the hiring manager because he relies on her for everything, but did not seem willing to promote her." He stated how the previous executives all got rich and did not listen to his risk management presentations. Detected a huge amount of resentment here. First sign of trouble, next was the co-worker who stated that the director is only concerned about getting to know the new BofA management team. The co-worker stated he was tired of pushing out SAS code all day long and that he did not have the time to train anyone because his position was mission critical. He was pleased with himself because he was able to get out of BofA training due to this reason. News flash "He is replaceable, but doesn't realized it." The company even stuck me with a car rental. It was a waste of time and two long 3 hour flights. I'd love to live in Calabassas, CA, but not at the cost of working there.

    Interview Questions
    • What amount of SAS experience do you have?   View Answer
    No Offer
    Negative Experience
    Average Interview
  7.  

    Home Loan Consultant Interview

    Anonymous Interview Candidate in San Rafael, CA
    Anonymous Interview Candidate in San Rafael, CA
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at Countrywide Home Loans in October 2008.

    Interview Details

    I was called by the recruiter at my office saying that she heard I was very good at my job and was looking to move to more efficient company. She wanted to set up an appt with a local area sales manager to see if it would be a good fit. About three days later I was called to schedule a lunch interview with the manager. The manager was familiar with me since she had shopped me a few months ago pretending to look for a loan. I came prepared with my stack ranking within the company, proof of my sales record, and questions I had for her regarding compensation. I was made an offer a few days later and I had 24hours to accept or decline the offer. I didn't have to meet with anyone else above my area sales manager. As a commisson only sales person, its easy to interview and decide right away if you want to job or not. If you agree with the compensation plan and feel that your direct manager is supportive and can help you be successful its a good deal. If you don't like the comp plan why take the job? The office is very efficient, people are very resourceful and knowledgable. It was an easy transition.

    Interview Questions
    • How do you plan to get new business in a declining housing market?   View Answer
    Negotiation Details
    Easy. I was able to negotiate a temporary increase in commission plan for 6 months and a sign on guarantee for moving over to Countrywide. I showed the manager my sales history and we worked out a deal within 24hours.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Mortgage Loan Consultant Interview

    Anonymous Interview Candidate in Modesto, CA
    Anonymous Interview Candidate in Modesto, CA
    Application Details

    I applied through other source. The process took 2 daysinterviewed at Countrywide Home Loans in September 2008.

    Interview Details

    Assessment of interpersonal communication skills as well as a lunch interview to assess social skills.

    Interview Questions
    • Describe a time when you had to resolve an issue with a difficult customer and how you performed.   Answer Question
    • What was the final outcome of that resolution?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Loan Officer Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Countrywide Home Loans in February 2008.

    Interview Details

    Initial interview was general questions to test your knowledge of the loan industry. Fairly easy.
    Second interview was more personable, with two or more people.

    Interview Questions
    • How would you handle a belligerent customer on the phone, when all attempts to calm them were ignored.   Answer Question
    Reasons for Declining

    Positon out commuting range

    Declined Offer
    Neutral Experience
    Average Interview
  10.  

    Project Manager Interview

    Anonymous Interview Candidate in Calabasas, CA
    Anonymous Interview Candidate in Calabasas, CA
    Application Details

    I applied through other source. The process took a dayinterviewed at Countrywide Home Loans in January 2008.

    Interview Details

    Talked with EVP and was hired next day

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Pricing Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3+ weeksinterviewed at Countrywide Home Loans in August 2010.

    Interview Details

    Informal conversation with hiring manager.

    Interview Questions
    • How would you explain your current role and how you think it can apply to this role you are interviewing for?   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview

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