Glassdoor is your free inside look at Coventry Health Care interview questions and advice. All 66 interview reviews posted anonymously by Coventry Health Care employees and interview candidates.
Coventry Health Care Interview Questions & Reviews
Getting the Interview 66 Interviews
Interview Experience 61 Ratings
Senior Windows/Active Directory Administrative at Coventry Health Care
No Offer – Interviewed in Scottsdale, AZ Apr 2013 – Reviewed Apr 24, 2013
Interview Details – I applied online on 4/15/13. Recieved an email that they went with another candidate. Someone called me to schedule a phone screen on 4/18. Phone screened on 4/19 and had to take an online Behaviorial Battery test. Scheduled a phone interview with hiring manager on 4/22 at 11am. They called on 4/22 at 9 am to re-schedule on 4/24 at 12pm. Hiring manager called in and asked a bunch of questions about my experience with software I have never used. Him and I came to the conclusion someone messed up and passed the wrong info on.
Helpful Interview?
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No
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Provider Contracting Specialist at Coventry Health Care
No Offer – Interviewed in Sunrise, FL Apr 2013 – Reviewed Apr 18, 2013
Interview Details – Applied online after a month or more I was called in for an interview with the Manager and Director. Very Casual interview. A couple of situation questions. More in style with the type of interview that I like. More so asking about your background and explaining the position and who you can contribute. I felt interview went extremely well. I am still waiting for a decision as it was just yesterday evening
Interview Question – No difficult question. What would you do if you did something that was incorrect and/or made a mistake on your job Answer Question
Helpful Interview?
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Associated Customer Communications Specialist at Coventry Health Care
Accepted Offer – Interviewed in Tucson, AZ – Reviewed Apr 15, 2013
Interview Details – Very well had a intellegent manager conducting interview, he has since left company. But he was the best manager they have ever had. Drug test, application..Job was offered immediately.
Helpful Interview?
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Senior QA Analyst at Coventry Health Care
No Offer – Interviewed in Burlington, MA Feb 2013 – Reviewed Mar 25, 2013
Interview Details – Had an initial HR screening, then a very detailed personality assesment online test, then a phone interview with the hiring manager, then an in-person interview at their Burlington, MA premises. Interviewed for about an hour initially with the hiring manager again, then had a panel interview with 3 other peers and slightly senior people.
Interview Question – Not a very technical interview; more about how I would handle inter-departmental conflict and issues around getting my work done. A lot of questions were around 'what if' business scenarios. Some SQL questions, but most other questions were very generic. Answer Question
Helpful Interview?
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Supervisor Service Operations at Coventry Health Care
Accepted Offer – Interviewed in Scottsdale, AZ Nov 2009 – Reviewed Mar 6, 2013
Interview Details –
I am a supervisor so this is a good questions for me to answer.
1). You will apply for the job through the company website
2). HR will call you to set up an interview if they think you will be a good fit for the job
(For some jobs, more entry level, you might have to take a test before being interviewed, such as a data entry test or customer sevice test, this information will probably be given in the job description)
3). You will interview with HR and the manager or supevisor of the departments same day
4). When going for the interview they will tell you a little bit more about the job and what they are looking for
5). They are looking for STARS. When you answer a questions they want you to be able to tell the Sitution/Task/Action/Results. Your rated lower if you do not give a full star, for example you don't tell them what action you took or what the result was.
The questions differ based upon the job you are applying for but typically its tell me a time or what would you do type of questions.
6). The STARS are important but based upon my experience supervisor and managers are trying to determine if you will be a good fit for the job. If you have the work experience, showing a positive and friendly attitude will go far.
Interview Question –
Most questions are on the lines, "Tell me a time", same types of questions asked by most company's. Any unexpected Questions will come from the manager who wants to ask a question not on the list of questions given to us.
I have been asked why should we hire you, describe your personality in a few words.
Answer Question
Helpful Interview?
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Human Resources at Coventry Health Care
Accepted Offer – Interviewed in Scottsdale, AZ Apr 2011 – Reviewed Mar 5, 2013
Interview Details – The application process was lengthy but not intolerable. The actual interview process was considerably long considering most companies have three, maybe four interviews. Expect at least 4 or 5 interviews with repeating questions every step of the way.
Interview Question – All questions were behavioral, i.e.: "Tell me about a time you went out of your way to assist a customer; how did it turn out?" or "Tell me about a time you felt that you failed at something; what would you change about it?" View Answer
Negotiation Details – Negotiation was a very smooth process and probably one of the best things about the company in general
Helpful Interview?
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Service Ops Specialist at Coventry Health Care
Accepted Offer – Reviewed Mar 3, 2013
Interview Details – They used the standard star procedure. Seemed to be looking for situation, actions, and the result. Pretty easy. Do your homework and read the job requirements and try to gear your response to mirror those.
Interview Question – Dealing with a dissatisfied customer. Answer Question
Negotiation Details – No negotation
Helpful Interview?
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Manager Community Development at Coventry Health Care
No Offer – Reviewed Mar 3, 2013
Interview Details – Received a call from a recruiter within 3 days of submitting my resume. They set up a first phone interview with much urgency, scheduling within a week. It went well and they set up a second interview. That too went well, again with some urgency and a short time frame for a decision. After a final interview with a VP, I was told it was down to three candidates of which I was one. Weeks went by and the VP that interviewed me would not respond to my follow up calls or emails. Finally, after being told by her assistant that a decision would be made soon, my inquiries were forwarded on to the recruiter that originally contacted me. They informed me the position was offered to another applicant. The first Iinterview went well as did the second. However, the questions asked of me seemed too general at times and did not explore my qualifications for the position as thoroughly as I would have expected considering my extensive experience in directing similar iniatives on a regional and national scale.
Interview Question – None- unfortunately... Answer Question
Helpful Interview?
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Senior Technical Lead at Coventry Health Care
Accepted Offer – Interviewed in Downers Grove, IL Oct 2012 – Reviewed Feb 26, 2013
Interview Details –
I applied online, got call from HR after 2 weeks:-
a) The process started with HR interview for 30 mins.
b) She than ask me to fill online Q're contain bunch of behavioural questions.
c) Third step was an interview with technical team, most of the questions were related to why particular technolgy has been used in current project, architecture, few design pattern related questions and few related to production deployment, clustering, session replication and all.
d) Fourth step was interview with hirng namager, most of the question again are behavioral, or like what is the biggest technical issue you have solved.
e) Finally got a offer from HR
Interview Question – session replication in cluster environment Answer Question
Negotiation Details – no negotiation as they pay what i ask
Helpful Interview?
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No
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IT Manager at Coventry Health Care
No Offer – Interviewed in Chicago, IL Jan 2013 – Reviewed Feb 23, 2013
Interview Details – I applied online. Several weeks later was contacted by an IT recruiter. It was a phone screening. Few days later I was asked to take a behavioral test online. After that I was set up with an hour long phone interview with the hiring manager. On the day the hiring manager called me and first explained what the expectations were for the candidate then asked me to explain how I fit the position. I was also asked questions like "tell me about a situation when you had to deal with an unexpected situation with a project and user and how you overcame it”. After the interview I haven’t heard anything. I called the recruiter and sent emails multiple times but didn't receive any response.
Interview Question – Nothing difficult. I wasn't expecting a complete silence after the interview process. View Answer
Helpful Interview?
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