Cox Communications Inbound Sales Representative Interview Questions & Reviews

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Web: www.cox.com | HQ: Atlanta, GA

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

3.5

“Difficult” Interview

Interview Experience [?] Based on 2 ratings

Positive	50%
Neutral	0%
Negative	50%

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4.0

Difficult Interview

Overall Negative Experience

Received and Accepted Offer

Interviewed Jun 2011 in Wichita, KS (took 2 days)

I applied online and spoke with a very personable recruiter from Cox's HR dept. She scheduled a personal interview for the next day. I did a remarkable job in the interview. It was more indepth than I thought it would be, but stll did well. Cox recruiter called me that evening and gave me an offer. $10/hr for training, 8.50/hr after 8 wk training and uncapped commission. She told me she would send me 2 emails. I only received one. I did not receive the offer letter yet. I arrived for orientation at 8:00am sharp on Monday. I sat through orientation for 2 hrs and filled out employee paperwork including their I-9 form and had my picture taken like all the other employees, lastly listening to the head of the retention dept. Then, during our break, the recruiter pulled me aside and said they had rescinded their job offer and that I didn't have a job w/them!
I guess they decided to fire me on my first day. I didn't do anything to have that happened. They gave me no answer when I asked them why.

Interview Questions

Describe one situation where you used your sale skills to deal with a difficult customer and it had a positive outcome.

Answer Question

Negotiation Details

Make sure you have other sales experiences both positive and negative to discuss in the interview, and that you are $$ motivated. AND GET the offer letter.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2010 in Las Vegas, NV (took a day)

Very easy and quick. Applied online and received a call the next day. Went to and interview with HR, which was followed by a Sup interview that same day. Was offered a job one the interview was completed.

Interview Questions

What makes you right for this position?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.