Cox Communications

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  www.cox.com

Cox Communications Interview Questions

Updated Dec 12, 2014
Updated Dec 12, 2014
166 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeksinterviewed at Cox Communications in June 2009.

    Interview Details

    first i applied online, and then i got an email. i responded to the email and then they called me to do a phone interview. after the phone interview i went to the office to take a skills and personality test.after i passed the test, i was called in for a one on one interview. a few weeks later i got a call to offer me a position as long as i passed a drug and background test.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Difficult Interview
  2.  

    Tech Support Interview

    Anonymous Interview Candidate in Omaha, NE
    Anonymous Interview Candidate in Omaha, NE
    Application Details

    I applied online. The process took a dayinterviewed at Cox Communications in June 2011.

    Interview Details

    The questions i remember them asking were your basic interview questions such as "What did you enjoy most about your last job, and what did you hate most about your last job?" and "Tell me about a difficult situation you encountered with another coworker, how did you handle it?" and "What does customer service mean you to?"

    Interview Questions
    • Tell me about a tough situation you had with another coworker at your previous job, how did you handle it?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Inbound Sales Representative Interview

    Anonymous Interview Candidate in Metairie, LA
    Anonymous Interview Candidate in Metairie, LA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Cox Communications.

    Interview Details

    takes about 1 month from your interview time to drug screening and background check and then about 2-3 weeks after that to hear a response

    Interview Questions
    • Tell me about a time when you were faced with a difficult internal employee, what did you do, how did you handle the situation   Answer Question
    Negotiation Details
    No negotiations ... $10.hr
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5.  

    Inside Sales Interview

    Anonymous Interview Candidate in Rancho Santa Margarita, CA
    Anonymous Interview Candidate in Rancho Santa Margarita, CA
    Application Details

    I applied through other source. The process took a weekinterviewed at Cox Communications in August 2008.

    Interview Details

    First you get called in to take an iq and personality test, then you come in again for a 1:1 interview, then you have to do a fake sale over the phone to the sales supervisor, and lastly the drug test.

    Interview Questions
    Negotiation Details
    Stay on your toes, they appreciate a job well done.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Technical Support Supervisor Interview

    Anonymous Interview Candidate in Fayetteville, AR
    Anonymous Interview Candidate in Fayetteville, AR
    Application Details

    I applied online. The process took 6 daysinterviewed at Cox Communications in January 2009.

    Interview Details

    Behavioral interview

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 1 person found this helpful  

    Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cox Communications in May 2007.

    Interview Details

    I had a screening and then I interviewed with two indiviuals to get the job. Its a basic behavorial type of interview forum.

    Interview Questions
    • Tell me about a time you had to analyze data to resolve issue   Answer Question
    Accepted Offer
    Neutral Experience
    Difficult Interview
  8.  

    Account Executive Interview

    Anonymous Interview Candidate in Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Cox Communications in October 2009.

    Interview Details

    -Personal interview
    -Interview with group
    -Offer

    Interview Questions
    • Why do you want to leave your other job?   View Answer
    Negotiation Details
    nothing
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Cox Communications in May 2010.

    Interview Details

    I initially applied on line and approximately a week later received a call asking if I was able to come in the following day for testing. There were several other individuals there for testing as well. The test was in 2 parts. There was a simulated phone section and a personality assessment section. The test was timed for an hr however, I was able to complete it within 30minutes, I found it to be pretty easy. The next day I received a call and was given a prelimenary Phone Interview, upon completion I was asked to return the following day for a face to face interview and interviewed with two management staff employees/recruiters. The interview was suppose to take 45minutes and instead lasted 1hr and 15mins. It was a very thorough interview and at the end I was asked to fill out forms granting them permission to do a background check and credit check. It took a month to hear anything back. Then I received a call with a job offer, and asking if I could take a drug screening w/i 48 hrs. Approximately two days later I received an emailed job offer and a hard copy in the mail a day later. There is a 5week training process, in my case, it was out of state, however your hotel is paid for if you chose not to do the 2 hour commute. The salary, benefits, compensation, commission, pension, and 401k are well worth the wait.

    Interview Questions
    • They did role play during the interview where I had to pick a product and sell it to them, overcoming their objections.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  10.  

    Learning Consultant Interview

    Anonymous Interview Candidate in Herndon, VA
    Anonymous Interview Candidate in Herndon, VA
    Application Details

    The process took 5 weeksinterviewed at Cox Communications in September 2010.

    Interview Details

    Two phone interviews - one with the recruiter + the other with the hiring manager - followed by an on-site interview with a panel and a sample 15-minute presentation to audience of 10-12 employees. Brief Q&A afterward followed by debrief. All in all, the process took almost 3 hours but required extensive preparation and practice.
    Overall, I would rate the experience as highly negative not so much because of the experience itself but because the entire process was a waste of time. They had an internal candidate who was already selected, but they had to go through the motions to make it look official. As a result, I wasted an afternoon that could have been spent pursuing more productive leads (i.e., ones that were actually open) AND the company probably wasted over a thousand dollars of employees' time making them meet with me when they already had made a selection. It would have been more professional to have simply stopped the process after my 2nd interview vs. making me go through the effort and preparation for a 3rd interview - a stressful panel one at that - and do a presentation geared toward their needs. Highly unethical, in my opinion.

    Interview Questions
    • What is the difference between training and consulting?   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  11.  

    Business to Business Tele-sales Interview

    Anonymous Interview Candidate in North Smithfield, RI
    Anonymous Interview Candidate in North Smithfield, RI
    Application Details

    I applied online. The process took 3 daysinterviewed at Cox Communications in September 2008.

    Interview Details

    They ask you about your past sales experience using the phone to sell. They ask what sale you made that made you proud.

    Interview Questions
    • Why should we hire you out of all our applicants?   View Answer
    • What sale were you the most proud of?   View Answer
    Negotiation Details
    No negotiation they tell you what their set rate is.
    Accepted Offer
    Positive Experience
    Difficult Interview

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