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Cox Communications Production Support Specialist Interview Questions & Reviews

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Production Support Specialist Interview

Production Support Specialist
Oklahoma City, OK

I applied online and the process took 3 weeks - interviewed at Cox Communications.

Interview Details – Basic questions, situational. Tell us a time when you were confronted with a difficult customer making unreasonable demands, how did you handle it? They want specific examples of times when YOU (the person applying for the job) dealt with the question at hand.

Interview Question – In the interview for this specific job there is often a technical troubleshooting test with a live computer. I found this difficult because of the lack of instruction provided by the interviewer. I didn't feel comfortable opening the case of a computer without permission. However this is what is expected.   View Answer

Negotiation Details – Non-negotiable. They offered a salary, a competitive one, and it was take it or leave it

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