Cox Communications Retail Sales Representative Interview Questions & Reviews

Interviewed May 2010 (took 4+ weeks)

I initially applied on line and approximately a week later received a call asking if I was able to come in the following day for testing. There were several other individuals there for testing as well. The test was in 2 parts. There was a simulated phone section and a personality assessment section. The test was timed for an hr however, I was able to complete it within 30minutes, I found it to be pretty easy. The next day I received a call and was given a prelimenary Phone Interview, upon completion I was asked to return the following day for a face to face interview and interviewed with two management staff employees/recruiters. The interview was suppose to take 45minutes and instead lasted 1hr and 15mins. It was a very thorough interview and at the end I was asked to fill out forms granting them permission to do a background check and credit check. It took a month to hear anything back. Then I received a call with a job offer, and asking if I could take a drug screening w/i 48 hrs. Approximately two days later I received an emailed job offer and a hard copy in the mail a day later. There is a 5week training process, in my case, it was out of state, however your hotel is paid for if you chose not to do the 2 hour commute. The salary, benefits, compensation, commission, pension, and 401k are well worth the wait.