Credit Acceptance Interview Questions & Reviews in Detroit, MI Area
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Updated May 19, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 4 ratings 
“Average” Interview
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Interview Experience [?] Based on 4 ratings
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| 1–4 of 4 Credit Acceptance Interviews | Sort by |
Credit Analyst at Credit Acceptance
Posted May 19, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Southfield, MI (took 5 days)
I was referred by a current employee/friend. Phone Interview with HR to talk about my prior experience and why I wanted to work at Credit Acceptance. That was followed by 2 1:1 interviews and a group/panel interview of primarily behavioral/situational questions and questions about my prior experience in customer service & operations.
Interview Questions
Negotiation Details
Non-Negotiable
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
More Credit Acceptance Credit Analyst Interviews
Helpful Interview?
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No
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Program Manager at Credit Acceptance
Posted Feb 2, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Southfield, MI (took 3 weeks)
First interview was a phone discussion with HR. 2nd interview was a phone discussion with the hiring manager. After that I took an IQ/Intelligence and Personality Test. There was a communication issue with HR. They indicated to my recruiter they had been attempting to contact me for 2 days and had not been successful. However, I NEVER received an email or phone call or message from them. Not certain what that was all about. 3rd interview was 1:1 with HR. 4th interview was 1:1 with hiring manager. After apparently passing this criteria, I was called to develop and conduct a presentation. They required I demonstrate my process for the following (issue evaluation, implementation strategy, recommendation prep/presentation and execution). I presented to a panel of 7. It seemed one individuals sole purpose was to observe and pay attention to my speech pattern, gestures, etc. since they did not speak not one time during the entire process. All other persons present had several questions during the Q&A session. This part of the process was 1.5 hours. My recruiter was called the next day to inform me I did not meet the technical requirements for the position. However, I don't believe that is the case since any lack in technical attributes would certainly have been detected in any one of the initial interviews and the process should have ceased prior to the panel. So, of course it was something else they just did not wish to disclose for whatever reason. Be prepared for a younger group as there was not one person over the age of 35. The tenure range for the group was from 1-10 years.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Credit Analyst at Credit Acceptance
Posted Sep 27, 2011 — 2 of 2 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Southfield, MI (took 4+ weeks)
Applied online then received a personal email to schedule a phone interview, which was a traditional phone interview with both work history and behaivoral type questions. At the end the I was immediately scheduled for a face to face interview a week and a half later.
I met with the HR person that conducted the phone interview and three managers and the head of that department (which I thought was a little excessive, even for panel style) + a person in the position I was applying for to test my Spanish. The interview took an hour and a half and I also had a role play with good feedback. The Managers seemed a little cocky but not unmanagable. I left a nice portfolio of my work and education and sent a thank you card to the HR person.
The next day I was called to come in for a typing test and a second interview a week and a half later. I took the typing test then met with a different HR person (which was no problem due to the fact that the one I had originally saw was pregnant) and she was immediately confrontational. She asked about my non-compete agreement which I explained to her and she said, "How do I know that, how do I know it doesn't affect us?" Rather than "Can you please provide me something in writing stating who it affects?" I then met with another manager who wasn't in the original interview, the head manager and one that was. And they proceeded to interview me again and they all were very confrontational. The HR person admitted she didn't have the previous ones notes, I didn't see my portfolio on the table for them to share with the ones that were not in the first interview and I immediately knew I did not want to work for this company. I was not in the mood, to do my entire interview over again for the benefit of two unprepared people and gave short answers.
Not suprisingly they sent me an email saying they had decided to go with other candidates the next day, which I was estatic about since I had already scheduled two more second interviews with companies I liked by that time.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Skills Test.
More Credit Acceptance Credit Analyst Interviews
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Payment Specialist at Credit Acceptance
Posted Jul 8, 2011 — 2 of 2 people found this helpful
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Southfield, MI (took 2 days)
I was very disappointed with my interview at this company, I found HR to be very unprofessional and rude.. the group panel that interviewed me were very cocky.. After being interviewed with the final manager who was 45 minutes later to interview me.. I left that company feeling empty.. I can see why this company has such a large turnover.. I would only apply or work at this company if I am desperate.. lesson learned..
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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