Glassdoor is your free inside look at CubeSmart interview questions and advice. All 4 interview reviews posted anonymously by CubeSmart employees and interview candidates.
CubeSmart Interview Questions & Reviews
Getting the Interview 5 Interviews
Interview Experience 5 Ratings
Analyst at CubeSmart
No Offer – Interviewed in Wayne, PA Jan 2011 – Reviewed Mar 16, 2011
Interview Details – The interview process began very organized but went downhill very quickly. It began with a situational phone interview which lead to a 1:1 interview being scheduled. After the interview I felt as if the company was not sure what they were looking for or maybe they were doing a research project on the current industry. After several follows with the company there were no responses with any direction. The position was posted and reposted with changes and then completely changed directions.
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Manager at CubeSmart
Accepted Offer – Interviewed in Columbus, OH Feb 2009 – Reviewed Jul 9, 2010
Interview Details – The hiring manager looked to see if I had the essential sales experience, open-mindedness, and quick reflexes, mentally, to handle the type of customers in the storage business.
Interview Questions
- How would you respond to customers who move at varying speeds - ex, speaks quickly or slowly, is in a hurry, etc. Answer Question
- Explain how you resolved a conflict with either a customer or a coworker. Answer Question
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Store Manager at CubeSmart
Accepted Offer – Interviewed in Las Vegas, NV Apr 2009 – Reviewed Oct 22, 2009
Interview Details – The district manager and general manager interviewed me. Asked a lot of behavior based interview questions. They have a certified area trainer that will train new managers for a week to 10 days. Very much into customer service and sales. Weekly reports come from district manager. These are very helpful and help you reach goals.
Interview Questions
- Tell me about a time you had to handle an unhappy customer. Answer Question
- Describe your approach to selling products. Answer Question
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Store Manager at CubeSmart
Accepted Offer – Interviewed in May 2010 – Reviewed May 14, 2012
Interview Details – Process was very simple, applied for the job online and received a call to come in for an interview the very next day. Interview was easy, District Manager asked the normal questions most interviewers ask.
Interview Question – Is there ever a time that the customer is wrong? View Answer
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See What CubeSmart Employees Are Saying Posted by employees
Pros:
• Pay is among the highest in the self-storage industry with annual increases.
• PTO and Health Benefits are among best offered anywhere
• Complete and clear onboard training programs and excellent progressive training programs available…
– Full Review
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