Glassdoor is your free inside look at Custom Research interview questions and advice. All 9 interview reviews posted anonymously by Custom Research employees and interview candidates.
Accepted Offer – Interviewed in New York, NY – Reviewed Mar 5, 2013
Interview Details – Pretty straight forward. Had a teleconference with a SVP that worked on the team but out of another company office. Also had to talk with two higher ups on the team I was interviewing to join.
Interview Question – Ability to multi-task and how would you process an ad hoc client request? Answer Question
No Offer – Interviewed in Southfield, MI – Reviewed Feb 26, 2013
Interview Details – Applied online in early December 2012, heard back in mid January with a quick phone screen followed quickly with an invite to come in and interview. Had 3 one hour interviews with 3 separate people. Was told they would make a decision in 2-3 days. Didn't hear anything, so I called the HR rep who set up the interview a week later and left a message. Never heard back. After 3 weeks I left a message with the person who I would have worked for, only to get a call from the HR rep an hour later saying they had gone with another candidate.
Interview Question – Lots of behavior interview questions. Answer Question
Accepted Offer – Interviewed in New York, NY Jan 2008 – Reviewed Jun 30, 2012
Interview Details – Half hour phone interview with recruiter, one hour phone interview with HR, 7 hour on site interview with 5 people (sometimes 1:1, sometimes 2:1), including a 2 hour skills test.
Interview Question – They had a 2 hour "briefcase" that I had to fill out, basically what they would consider my average "take-home" work for an evening, which consisted of answering a bunch of different types of questions, some easy, some taking 3-5 pages of explanation, like data analysis. a proposal outline, etc. Answer Question
Negotiation Details –
They low-balled me throughout the process ... the recruiter said the job was a Director's position, but when I went in for the full day interview, they told me it was a Manager position, and at a lower salary. I questioned them on it immediately and they said they'd get back to me. After a lot of back and forth (due to their reorganizations and some timing glitches on my part), we were able to re-negotiate to a Director position.
But the entire process, from the initial recruiter phone call to the day I gave my notice at my former employer,
took exactly one year!
No Offer – Interviewed in Sep 2012 – Reviewed Nov 28, 2012
Interview Details –
I had an initial phone interview with someone in HR from the New York office. After that screening, I was brought into the local GfK office for 4 in-person interviews with the various members of the team that I would be joining. I met with one person who would be junior to me, one person at my level, the person to whom I'd report directly and the head of the entire team. Everyone was very pleasant and I enjoyed meeting with them. Post-interview, I checked in with my contact in HR and was told that the conversations went well and that they would advise me of any "next steps".
HOWEVER...that was more than 2 months ago and I have heard nothing but radio silence from the company ever since. I was warned by a former colleague that GfK often interviews people then strings them along for months before rejecting them. I followed up with an email to my HR contact ~2 weeks after my 1:1 interviews but received no response. I have to say I am extremely disappointed with the way I've been treated by this organization, and would certainly warn anyone thinking of working there that they might be embarking on a fool's errand if they apply for a job with GfK. I've had two more interviews at other companies since this one and both firms (smaller than GfK) had the decency to let me know of my status within two weeks!
All said, this was a very unprofessional way to treat someone who entered the interview process in good faith. It takes 2 minutes to type a quick email or make a phone call to let a candidate know their status. I expected more from GfK.
Interview Question – When you were confronted with a setback in a work situation, how did you resolve it? Answer Question
Accepted Offer – Interviewed in Paris (France) Jan 2011 – Reviewed Jun 17, 2012
Interview Details – i personally got a a phone call saying that i am accepted to a face to face interview. the interview was very classical one. Traditional questions about the company, its values, its culture. in addition, i had questions about my career and a what interested me in this position. all in all, it was an easy interview that do not require a taught preparation.
Interview Question – your weaknesses. Answer Question
Negotiation Details – i had no chance to negotiate my salary.
No Offer – Interviewed in Oct 2010 – Reviewed Feb 22, 2012
Interview Details – I went through a recruiter who offered some good advice but essentially used the classic "you're not really right for the position" argument. The interviewers were tough but fair, offered challenging questions, and seemed generally kind. I wouldn't say it was difficult or easy as it was experiential-based.
Accepted Offer – Interviewed in Jan 2012 – Reviewed Feb 21, 2012
Interview Details – The interview process was similar to other companies. There was two phone interviews and a 1:1. The interviewers seemed intelligent and engaged in the process.
Interview Question – Walk me through your resume. Answer Question
Negotiation Details – There was no negotiation, but they were not upset that I tried.
Accepted Offer – Interviewed in Dec 2011 – Reviewed Jan 13, 2012
Interview Details – A series of interviews with the staff all working from a set of prepared questions. Everyone seemed very friendly and appeared like they wanted me to get the job. They had people in multiple locations so some of the interviews were in person, some were over the phone and one was done by video conference.
Interview Question – How could my last role/project have turned out better? View Answer
Declined Offer – Interviewed in Dec 2010 – Reviewed Mar 12, 2011
Interview Details –
Received a phone call from the hiring manager many months after I initially applied. Went through the interview process:
-Filled out application when I got to the office.
-I interviewed with four different people separately. One of the interviewers was dressed VERY unprofessionally (wearing what looked like pajama pants and an ill-fitting t-shirt (I could see her belly poking out). Right there, that got the red flag going up -- do I REALLY want to work for a company that allows their employees to come to work dressed like slobs?
-The interviews took about 3 hours. Lots of basic research questions/behavioral questions.
-Received offer a MONTH later. Declined it.
Reason for Declining – They offered me a LOWER salary than my current job. Company also seemed extremely disorganized. Nice office though (Minneapolis)
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