DBS Group Holdings
DBS Group Holdings Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Analyst (4)
- Management Associate (4)
- Relationship Manager (3)
- Customer Service Officer (3)
- Intern (3)
- Associate (3)
- Summer Intern (3)
- Summer Internship (2)
- Graduate Associate (2)
- Vice President (1)
- Trader (1)
- Manager (1)
- SSB Intern (1)
- Bancassurance (1)
- Customer Service Officer (Call Center) (1)
- Graduate Associate Programmer – Technology and Operations (1)
- DBS Relationship Manager (1)
- Investment Banking Analyst (1)
- IT Project Management (1)
- Quant Developer (1)
- Audit (1)
- Assistant Vice President (1)
Management Associate Interview (Negative Experience; Difficult Interview)
I applied online and the process took 4 months - interviewed at DBS Group Holdings in January 2014.
Interview Details – Applied for the 2013 MA cycle. I got an invitation for an interview about 2 months after my application. The interview was in the form of a video recording in which I had to answer 4-5 questions. I could do the interview within a window of 5 days and at my leisure. The interview has a stopclock that runs when recording and pauses briefly for 30 seconds between questions. A total of 15 mins is allowed for all 5 recordings, which all have to be done in 1 sitting. Upon completion, I received a response of my results another 2 months later.
Interview Question – If you could have a meal with anyone (dead or alive), who would it be and why? Answer Question
DBS Relationship Manager Interview (Neutral Experience; Average Interview)
I applied through a recruiter - interviewed at DBS Group Holdings in May 2014.
Interview Details – 1 interview
Meet the HR personnel and Hiring Manager ( or Branch Manager)
45mins long ( basically grilling you on our background and asking sales related questions)
Basically they just want you to prove to them that you have the ability to sell their products.
Interview Question – Nothing difficult except be prepared for role playing Answer Question
Summer Intern Interview (Positive Experience; Average Interview)
I applied online and the process took 2 months - interviewed at DBS Group Holdings in April 2014.
Interview Details – 1. Online Application
2. Numerical and Verbal reasoning(online test)
3. Create a video to introduce yourself
4. Assessment Center
5. HR interview followed by AC
Interview Question – You have to be active and perform well in AC in order to have a chance to interview with HR after AC. Answer Question
Management Associate Interview (Neutral Experience)
I applied through college or university and interviewed at DBS Group Holdings.
Interview Details – 1. Online aptitude test (numerical, verbal, logical)
2. Video interview (around 30mins)
3. Accessment centre (around 5 hours) (Eight people per group)
4. Panel Interview
The interview process takes quite a long time. The passing rate of each process is quite low, so better be well prepared. HR are nice and friendly.
Interview Question – Why DBS? Answer Question
Graduate Associate Programmer – Technology and Operations Interview (Positive Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at DBS Group Holdings in November 2013.
Interview Details – Received invitation for online assessment test within a week of applying. Online assessment consist of one Verbal and one Numerical critical reasoning test. Similar to most MA or MT program online assessment.
Received invitation for online virtual interview 1 week after that. Consist of 3 self introduction videos that can be re-recorded and 5 timed questions that can not be re-recorded. All 5 questions were behavioural based question.
Received call from HR 1 week after completion of video interview for an invitation to panel interview. Interview dress code is Business Formal so do take note. Interview panel consist one 1 hiring manager (SVP) and 1 HR (SVP). Interview lasted an hour and started with the usual "run me through your resume" before being asked question. Questions consist fully of competency based leadership, behavioural and company fit questions.
3 working days after interview received call for invitation to 2nd panel interview. 2nd interview consist of 2 hiring managers (SVPs) and 1 HR in charge of running the GA program (SA). Interview lasted for an hour again. Questions were divided equally among competency questions (leadership and teamwork), company fit, expectation of jobs and situational questions.
Received offer via HR call 3 working days after interview.
Note: I applied for the Ops role hence there were not technical questions. I would expected the tech roles to get some technical questions
Interview Question – There were a couple of difficult situational questions but due to the nature of the questions it would be very easy to identify me if I were to post them here. View Answer
Negotiation Details – Price taker, no negotiation.
Customer Service Officer Interview (Positive Experience; Average Interview)
The process took 2 weeks - interviewed at DBS Group Holdings.
Interview Details – Hiring process took pretty long. First go through panel interview and then one to one. Afterwhich have to go through a role play and do a proficiency test.
Interview Question – no difficult questions Answer Question
Reason for Declining – accepted another job offer
Graduate Associate Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 months - interviewed at DBS Group Holdings.
Interview Details – Online application- Resume + Cover letter, after 4 weeks I received an invitation for online numerical + verbal reasoning test, after 2 weeks I received an invitation for a virtual interview (lasted for 20 minutes, 5 questions in total), and finally received an invitation for panel interview (technical + competency based) after 2 weeks.
Interview Question – What is your favourite music? Answer Question
Bancassurance Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 5 days - interviewed at DBS Group Holdings.
Interview Details – With HR and hiring manager - personality , running through resume and ability to handle stress and rejection. What motivates you (sales) and just Be confident. Got offered in 2 days after interview.
Interview Question – Nothing unexpected. No technical questions. Answer Question
Reason for Declining – Had another offer.
Customer Service Officer Interview (Positive Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at DBS Group Holdings.
Interview Details – I applied online and 3 days later, DBS called me up for an interview.
Interview is approximately 2 to 3.5 hours long. In the morning, you have to complete a written test consist of simple mathematics problems. There are also questions on customer service and email writing. After that, you will have a 1-to-1 interview with HR. For me, the interview lasted about 50mins, mainly with me answering conventional interview questions. There is a questioning segment on certain scenarios and asking you to draw on your prev school/work experience to answer. This is to assess your personality suitability for the job. If you pass the interview, the last round will be a personality test and a role-play test. After you have attempted the personality test, they will direct a phone call to you and you will have to handle a frustrated customer's complaint/inquiry. 1 week later, they called and ask me for referees. It took another week for the job agency to call back to confirm my acceptance of this position.
Interview Question – None. Questions are generally conventional. Answer Question
Customer Service Officer (Call Center) Interview (Neutral Experience)
Interviewed at DBS Group Holdings
Interview Details – 3 rounds of interview. 1st round is written test, includs math, comprehension test on different scenarions, and email reply. All are quite simple and easy. 2nd round is face to face interview, most of the time talked about how would you handle difficult client. 3rd round is personality test and role play.
Interview Question – None. Interviewer quite friendly. Answer Question
Reason for Declining – location too far from my house, and I had another offer.
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