DFS Group
3.3 of 5 34 reviews
www.dfsgalleria.com Hong Kong 1000 to 5000 Employees

DFS Group Interview Questions & Reviews

Updated Jun 3, 2014
All Interviews Received Offers

Getting the Interview 

48%
25%
12%

Interview Experience 

64%
28%
7%

Interview Difficulty 

Average Difficulty
32 candidate interviews
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Cosmetics Management Interview

Cosmetics Management
South San Francisco, CA

I applied through other source - interviewed at DFS Group in May 2013.

Interview Details – First, I had a phone screen with the HR manager, followed by a personal interview with the GM and the Dept. Manager. One week later, I had a phone interview with an interviewer from Singapore. She had a very heavy accent that I had never dealt with before, therefore it was extremely difficult to understand her pronunciation. During the interview, she asked me to get a pen and paper so she could spell out some of the words she was trying to communicate, so it seems clear to me that she knows herself that her communication in English is not very clear. At the end of the interview, she asked me to evaluate her English pronunciation, which also validated my concerns. It seems a bit strange to me that I would be asked to evaluate her English skills.

I don't understand how DFS hired someone with inadequate English communication skills to conduct the interviews. I have had similar interviews before, and I

had always passed. I should have rescheduled the interview as soon as I heard that I couldn't understand her, but I didn't want to offend her.

Interview Question – Do you like to give away ?   Answer Question

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1 person found this helpful

No Offer

Negative Experience

Average Interview

Luxury Manager Interview

Luxury Manager

I applied online and interviewed at DFS Group.

Interview Details – I received a call from a HR manager immediately after sending my resume. After a brief phone interview she promised to follow up. After a week went by I called her and she then scheduled a second interview with upper management. One was nice, the other looked at his ipad the entire time. I never heard back one way or the other. Obviously, their professional follow through is in need of an adjustment.

Interview Question – Describe an incident where you had to change a policy to accommodate a guest?   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Management Trainee Interview

Management Trainee
Honolulu, HI

I applied through an employee referral and the process took 10 months - interviewed at DFS Group.

Interview Details – Many rounds of interview over a 10 month process. There is a 2 hour long phone interview with standardised questions, a panel interview, and also interviews with hiring managers individually. It takes time for them to get back to you, so patience is key. They look for people who know what they want, are passionate about the retail industry, and know what service delivery means. Service and people are a huge part of the DFS culture.

Interview Question – Standardised interview was the most difficult part of the interview as it requires you to remain focused for a long period of time on the telephone.   Answer Question

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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Assistant Merchandiser Interview

Assistant Merchandiser
San Francisco, CA

I applied through other source and the process took 1+ week - interviewed at DFS Group in February 2009.

Interview Details – Initial phone interview to review qualifications. Second phone conversation with specific scripted questions. Next was interview with several managers from the department.

Interview Question – Are you a with it person.   Answer Question

Negotiation Details – Very reasonable, nothing remarkable.

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Declined Offer

Neutral Experience

Average Interview

PHP Interview

PHP
San Diego, CA

I applied online and the process took 3 days - interviewed at DFS Group in February 2011.

Interview Details – phone interview basic questions didn't want to proceed to next step

Interview Question – Why do you want work for the company   View Answer

Reason for Declining – Offer was to low

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2 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Merchandising Interview

Merchandising
San Francisco, CA

The process took 2 days - interviewed at DFS Group in August 2009.

Interview Details – Three interviews in total:

The first was face-to-face. The interviewer was very polite and easy to talk to. This interview took about an hour and basically went over my previous experience, education, and ability to do the job.

The second was a two hour phone interview that was recorded. Asked many different personality questions. Same interviewer, friendly. Positive.

The third discussed pay.

Interview Questions

  • If you suspected a coworker was abusing alcohol, but it wasn't affecting their work, how would you handle the situation?   Answer Question
  • On a scale of 1 to 10, how honest are you?   View Answers (2)

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No Offer

Neutral Experience

Average Interview

Management Trainee Interview

Management Trainee
Hong Kong (Hong Kong)

I applied online - interviewed at DFS Group in March 2014.

Interview Details – Had a group presentation. The group was split in to two, each group presents the assigned topic in Chinese and another in English. After each part you would give feedback to the other group. Time was very tight for preparation, there was a lot of improvisation.

Second part was a team building exercise, working through a maze.

Lastly, there was a short writing assessment and a test on some excel skills.

Interview Question – Presenting and organizing the group in such a short period of time   Answer Question

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No Offer

Positive Experience

Average Interview

Management Trainee Interview

Management Trainee
Singapore (Singapore)

I applied online and the process took a day - interviewed at DFS Group.

Interview Details – Firstly i received a call for group interview upon my application. It was a good experience to attend the group interview, as you can see a handful of competitive candidates competing. But sadly somebody cut throat and compete in a unhealthy way. I suggestion is to be yourself, and present your best side to the interviewers. Most importably, treat this as a learning expensive and not focusing on too much whether you can get the job

Interview Question – If you are a management, how would you deal with the relationship problems with colleague and supervisor? (giving specific situations)   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Management Trainee Interview

Management Trainee

I applied online - interviewed at DFS Group in April 2014.

Interview Details – Total of 5 rounds, made it to 3rd round interview with HR manager

Interview Question – Assessment centre was challenging with case studies. 3rd round interview with HR manager was more of behavioural and situational questions, allowing you to talk about your experiences
Qn: what's the difference between a leader and a manager?
  Answer Question

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No Offer

Positive Experience

Average Interview

MT Interview

MT
Singapore (Singapore)

I applied through college or university and the process took a day - interviewed at DFS Group in February 2014.

Interview Details – I went for the Assessment Center. There were 3 groups of 5 interviewees each. Business situations that are relevant to DFS business was given to the groups, where discussion of the case was done within 5 mins. A group presentation was required, followed by critique by another group. There were in total 2 cases for each group to be done.

Interview Question – Business cases were mostly manageable. Time management was an issue because prep time, presentation and critique all had to be completed in 5 mins each.   Answer Question

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