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DHL Express
www.dhl.com Bonn, Germany 1000 to 5000 Employees
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DHL Express Interview Questions & Reviews

Getting the Interview  23 Interviews

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28%
19%

Interview Experience  20 Ratings

70%
25%
5%
23 interview experiences
Updated Apr 28, 2013
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Interview Outcome:   All No Offer Received Offer

Major Account Executive at DHL Express

Accepted Offer – Interviewed in Jan 2009 – Reviewed Feb 9, 2013

Interview Details – I had 2 phone interviews, then an in-person interview, finishing up with a HR phone interview before offer letter.

Interview Question – Very straight forward Sales interview, just be ready to share past performance and overall strategy and goals.   Answer Question

Negotiation Details – Company offered a fair salary, I was able to negotiate relocation and 5% bump in base salary.

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Director, Import Operati8ons at DHL Express

No Offer – Interviewed in Erlanger, KY Jul 2012 – Reviewed Sep 6, 2012

Interview Details – Only had a lunch interview wtih Amy Smith, VP, Import Operations, which DLH decided to hire a former DHL employee

Interview Question – None   Answer Question

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Industrial Engineer at DHL Express

No Offer – Interviewed in Cincinnati, OH May 2012 – Reviewed Jun 20, 2012

Interview Details – They had first round like resume screening, then called me to offer me a phone interview with the department head directly.
Then only gave me one day for preparing.

Interview Question – Why do you apply for this position?   Answer Question

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Field Service Supervisor at DHL Express

Declined Offer – Interviewed in Philadelphia, PA Sep 2011 – Reviewed Jan 29, 2012

Interview Details – The original started as a phone contact from a recruiter. The next step was an interview with HR on the phone. Following that was an in-person interview at the facility. The next was another phone interview with a regional director. After that was the offer from the company.

Interview Question – How do you handle Union personell that can very aggresive and undisciplined at times?   Answer Question

Reason for Declining – Not looking to work second shift or in a union environment

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Inside Sales Representative at DHL Express

No Offer – Interviewed in Tempe, AZ Nov 2011 – Reviewed Nov 3, 2011

Interview Details – I was called in October for an Inside sales job that didn't start until January. The phone interview was rather lengthy and took a good 40 minutes. About a week later, i got a call back to schedule a 1:1 interview. This interview was about half the time and the west region sales manager just wanted to "get to know me." She said she liked me and she said I was invited back for a group/panel review where i would give a presentation on DHL.

Interview Questions

  • What was the most difficult sales experience you had? How did you resolve it and did you get your desired outcome?   View Answer
  • So, you don't work now?   View Answer

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Inside Sales Representative at DHL Express

Accepted Offer – Interviewed in Phoenix, AZ Mar 2011 – Reviewed Oct 27, 2011

Interview Details – When applying online you take a brief test. After applying you get a call within a few days over the phone for a phone interview. After the phone interview if you pass you get called in for a 1:1 interview with the hiring manager and HR. If they like you at this point you must then pass several tests including a background and drug test. At this point you have one last interview with the director of the site and he then offers you a job if everything checks out.

Interview Questions

Negotiation Details – There is no negotiation phase. Everyone starts out at $28,500 with the opportunity to bonus each quarter.

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Marketing Coordinator at DHL Express

No Offer – Interviewed in Plantation, FL Aug 2011 – Reviewed Sep 23, 2011

Interview Details – First it was a phone interview (a filter) to check if everything in your resume its true. And to give examples of your previous work experiences. Also, what do you know about DHL Express. It took like 40 min on the phone!

Second, an interview 1:1 in Plantation office. It wasnot difficult as I thought. Nice building. Casual dress.

Third, another phone interview with someone that was in UK. It also took like 40 min. This was difficult. It was very especific questions so you have to be prepared!. Especific examples of problems you had solved before. How do you do this and how do you do that from you resume. And how it is your level in MS Access and Excel.

They use Access in everything, every hour, at least in this department. As they described the job position, it had to do more with analyse, and nothing about advertising what it is usual for a MKT Coordinator.
So get the picture clear because you dont want to sit in front of the computer doing queries all day long.

Interview Questions

  • How do you solve this problem.   Answer Question
  • How do you measure success in this especific case? How do you messure succes in working with your previous company?   Answer Question

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Accountant at DHL Express

Accepted Offer – Interviewed in Fort Lauderdale, FL Sep 2008 – Reviewed Mar 3, 2010

Interview Details – Informal interview process. Based on who you know to get the job.

Interview Question – Analytical, examples of previous experience, emphasis on leadership skills.   Answer Question

Negotiation Details – Not room to negotiate. Though signing bonus is offered to some.

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Broker at DHL Express

No Offer – Interviewed in Erlanger, KY Feb 2010 – Reviewed Mar 2, 2010

Interview Details – I was called and told to come in and interview with a different individual other than the one who was calling. When I go there, i interviewed with both individuals. The people seemed very friendly, from the people at the security desk when you walk in to the people who interviewed me.

Interview Question – What was something you found most challenging about a job you've had in the past and how did you handle that?   Answer Question

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Call Center Representative at DHL Express

No Offer – Interviewed in Amman (Jordan) Aug 2011 – Reviewed Apr 28, 2013

Interview Details – Applied as a fresh graduate, went to their office personally and handed in my CV. Was called a month after for an interview. Went there, did an IQ test and an English language test with other applicants. Then we were interviewd all together. Questions: where from and when did u finish your degrees, where do you see yourself in the future, what do you about DHL, what do you know about working in a call center,

Interview Question – They gave us a hypothetical situation with a customer and asked us what would be your reaction.   View Answer

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