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DIRECTV Interview Questions & Reviews

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7 Interviews*

* Posted anonymously by interview candidates (updated Nov 12, 2009)

Difficulty Rating [?]
“Easy”
2.6
Interview Experience [?]
Positive 57%
Neutral 29%
Negative 14%

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1 - 7 of 7 DIRECTV Interviews

Customer Service Representative at DIRECTV

Posted Nov 12, 20090 of 1 people found this helpful

3.0
Average Interview
Overall Positive Experience Received and Accepted Offer

Interviewed Nov 2009 in Huntsville, AL (took 1 week)

I submitted my resume online to directv. A few days later a received a phone call from them, which was a short phone interview. They seemed to emphasize work history and computer skills. I then was scheduled to a group interviewing sessions a few days later. The people working at the front desk were very friendly. At this session there were approximately 24-25 people, which was quickly narrowed down to around 5 after a computer skills test and a personality test. The lady in charge of the group interviewing process was not very friendly, she did not seem happy to be there, and made the group interviewing process kind of unpleasant. The computer skills test has a few inaccuracies like inconsistent link names on their website, but was fairly simple overall if you have decent computer experience. This was followed by a personality test which was kind of odd, 2 pages of words describing how you think people expect you to be, and how you think you are. like most personality tests, i would recommend checking everything that is positive and leaving anything possibly negative unchecked. After this i was set up with a 1:1 interview. My interviewer was very courteous and made the interview a positive experience. I was offered a position and filled out my paperwork. After the interview I completed a drug screening at a local lab and the process was completed.

Interview Questions

Describe an experience in which you had to resolve an issue with an irate customer
Describe an experience where work protocol had been changed and explain how you dealt with this change

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.

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Dispatcher at DIRECTV

Posted Oct 22, 2009

Interviewed Oct 2009 (took 2 weeks)

Applied online then received a call from recruiter. She did a phone screening then arranged an interview at the site I applied for. Only took about a week after applying to hear from… Post a review to see full interview

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Main Bank In June of 2006 at DIRECTV

Posted Oct 22, 2009

Interviewed Jun 2007 in Tulsa, OK (took a day)

Normally people apply online at directv.com then someone will call you back if they like your application. The hr rep will have to take a typing test, and have a 1:1 interview where they… Post a review to see full interview

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Project Manager at DIRECTV

Posted Sep 9, 20091 of 1 people found this helpful

Interviewed Jun 2009 in El Segundo, CA (took 2 weeks)

Screened by Recruiter. Director set up a panel interview - panel never showed. Spent two hours with hiring director - she incorrectly concluded that I did not do the work I noted on my… Post a review to see full interview

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Project Manager at DIRECTV

Posted Jul 7, 20091 of 1 people found this helpful

Interviewed Jul 2009 in El Segundo, CA (took 1+ week)

1) Recruiter (outsourced/contracted recruiter) picked up monster CV and called me up.
Basic check against availability, visa status, current placement, ...

2) Second call from recruiter… Post a review to see full interview

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Program Manager at DIRECTV

Posted May 5, 2009

Interviewed Jan 2009 in Englewood, NJ (took 2 months)

1) Phone screen by the HR representative
2)Phone screen by the hiring manager
3)Interview with the Hiring Manager
4)Follow up e-mail with addtional questions asking about my skills and… Post a review to see full interview

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Quality Assurance Engineer at DIRECTV

Posted Mar 23, 20091 of 1 people found this helpful

Interviewed Mar 2008 in El Segundo, CA (took 1 week)

Took a long time. BUt everybody is very professional. Great culture for work advancement. Post a review to see full interview

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1 - 7 of 7 DIRECTV Interviews
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DIRECTV Overview (DTV )
Web
www.directv.com
Industries
Size
5000+ Employees, $19B+ Revenue
HQ
El Segundo, CA
Competitors



The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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